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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to Native English ] We pack and ship items with care from Japan. Expedited shipping takes about ...

Original Texts
日本から丁寧な梱包と安全な発送でお届けします。
expeditedな配送は７日程度、standardな配送は１～２週間程度かかります。

cuavsfan
Translated by cuavsfan
We pack and ship items with care from Japan.
Expedited shipping takes about seven days, while standard shipping takes one to two weeks.

Result of Translation in Conyac

Number of Characters of Requests:
66letters
Translation Language
Japanese → English
Translation Fee
$5.94
Translation Time
about 5 hours
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

When checked the cell being sent, there were Grade E item and H item mixed in it. These tend to be in low (capable value) than grade item circulating. Also, they are in the same quality with those of online. Especially, item E is lower in grade. When measured actually, though it is within the catalog range, it tends to be lower in quantity value. If purchased through your company, we could obta...
Japanese → English
I was showing to other crowdfunding right after the campaign of Makuake. During the period, I have been promoting using influencers such as Facebook, twitter and blogger. For the result of that, the number of supporters are 19(The item A in white :14 Dark grey:5. Here in Japan, it might be because of shortage number of user for Mac still. I need to send A to supporters. For this, please ...
Japanese → English
Thank you very much for your kind cooperation. The content was exactly what we wanted and very helpful for us. As for A, we have obtained the materials that you explained to us at N. We may ask you some questions if there is anything we did not understand. So far we allowed delays up to two days, but we cannot accept delays greater than a few days. The processing time is set to three days...
Japanese → English
On email via eBay, the phone number is not possible to input, so you may search it over the internet. Tokyo branch at CENTRAL GEM LABORATORY Co., Ltd Certificate number: FW48933 Please quote the number when you enquire. Once you know it is Topaz if you ring, please return and refund it. This is not our fault so you need to pay 72USD for a gem inspection and shipping cost for ret...
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English