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[Translation from Japanese to English ] I have a query about the above order ID and ASIN products. This product is ...

Original Texts
上記のオーダーIDおよびASINの商品について質問です
この商品は書籍でVATは本来課税されません
以前セラーサポートに問い合わせたところ、「Product Tax Code (PTC)をG_GEN_NOTAXからA_GEN_NOTAX に変更すれば
課税されないようになる、とのことでした。
そして私は変更をしました。しかし、VATが課税されています
このエラーを修正する方法はありますか？
下記に先日のセラーサポートからの回答を転載します
karekora
Translated by karekora
I have a query about the above order ID and ASIN products.
This product is a book so VAT is not required.
When I contacted seller support before, they replied, “If you change the Product Tax Code (PTC) from G_GEN_NOTAX to A_GEN_NOTAX, you won’t need to pay tax”.
So, I made this change. However, I have now found that VAT was still taxed.
Is there a way to fix this error?
The answer from the seller support the other day is below for reference.
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Result of Translation in Conyac

Number of Characters of Requests:
215letters
Translation Language
Japanese → English
Translation Fee
$19.35
Translation Time
8 minutes
Freelancer
karekora karekora
Standard
ご利用をいただき、誠にありがとうございます。

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ご存知の通り、11月17日にこのConyacのサイトは閉鎖されてしまいます。終了後、もち...
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karekora's Public Translations

Placing order is easy as we know the cases we want to handle. The issue is that we have no staff to deal with them.
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Enjoy meals and desserts in a traditional Kyoto house and garden

Here is a sneak preview of our menu. Other options also available.
Our menus change depending on the season.

Weeping cherry blossoms in the garden
Large tatami-mat room with garden view
Moon viewing platform (Noh stage)
Yatsuhashi and Iris pond

A 2-minute walk from Kumano Jinja-mae bus stop
A 10-minute walk from Jingu Marutamachi Station on the Keihan line

Closed on Mondays
*Open if Monday happens to be a public holiday
Japanese → English

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