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[Translation from Japanese to English ] I have a query about the above order ID and ASIN products. This product is ...

Original Texts
上記のオーダーIDおよびASINの商品について質問です
この商品は書籍でVATは本来課税されません
以前セラーサポートに問い合わせたところ、「Product Tax Code (PTC)をG_GEN_NOTAXからA_GEN_NOTAX に変更すれば
課税されないようになる、とのことでした。
そして私は変更をしました。しかし、VATが課税されています
このエラーを修正する方法はありますか？
下記に先日のセラーサポートからの回答を転載します
karekora
Translated by karekora
I have a query about the above order ID and ASIN products.
This product is a book so VAT is not required.
When I contacted seller support before, they replied, “If you change the Product Tax Code (PTC) from G_GEN_NOTAX to A_GEN_NOTAX, you won’t need to pay tax”.
So, I made this change. However, I have now found that VAT was still taxed.
Is there a way to fix this error?
The answer from the seller support the other day is below for reference.
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Result of Translation in Conyac

Number of Characters of Requests:
215letters
Translation Language
Japanese → English
Translation Fee
$19.35
Translation Time
8 minutes
Freelancer
karekora karekora
Standard
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ご存知の通り、11月17日にこのConyacのサイトは閉鎖されてしまいます。終了後、もち...
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karekora's Public Translations

Placing order is easy as we know the cases we want to handle. The issue is that we have no staff to deal with them.
Do you think that by making offers directly, will result in more orders? He says he will take orders from people who can properly confirm the contents from the manufacturer. In many cases, the retail price in Japan for products made in Asia is the cheapest in the world. There is no merit in purchasing from us if we are to pay the regular wholesale price. Should I tell him that there are some customers who can only speak his native language? Are you OK with the increased time spent on the tasks currently being handled by you?
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Our menus change depending on the season.

Weeping cherry blossoms in the garden
Large tatami-mat room with garden view
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Yatsuhashi and Iris pond

A 2-minute walk from Kumano Jinja-mae bus stop
A 10-minute walk from Jingu Marutamachi Station on the Keihan line

Closed on Mondays
*Open if Monday happens to be a public holiday
Japanese → English

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