お世話になります。
いつもログインする際のメールアドレスとパスワードを入力してもログインができない状況です。
下記文言のエラー表示が出ます。
↓
●●
「Lost your password?」をクリックして、次の画面で「Username or email」の項目に「●●●」を入力して、「RESET PASSWORD」をクリックしても、パスワード再設定の画面に切り替わりません。
パスワードを再設定して、ログインできる状態にしたいのですが、
どうすればよろしいのでしょうか？
Rating
52
Translation / English
- Posted at 05 Jun 2018 at 17:05
Thank you for your help.
When logging in with the email address and password which I have been using, I am unable to do so and have been seeing the following error message.
●●
After clicking [Lost your password?], I enter [●●●]in the [Username or email] field on the following page. Even after clicking [RESET PASSWORD", I do not get to the page where I can reset my password.
I would like to reset my password and log-in again but to no avail. What should I do in this case?
When logging in with the email address and password which I have been using, I am unable to do so and have been seeing the following error message.
●●
After clicking [Lost your password?], I enter [●●●]in the [Username or email] field on the following page. Even after clicking [RESET PASSWORD", I do not get to the page where I can reset my password.
I would like to reset my password and log-in again but to no avail. What should I do in this case?
Rating
52
Translation / English
- Posted at 05 Jun 2018 at 17:20
Thank you for your cooperation.
I cannot log in even though I entered usual e-mail address and password for log-in.
The error message is displayed as below.
↓
●●
Even though I click “Lost your password?” enter”●●●” to “Username or email “on the next screen and click “RESET PASSWORD”, the screen doesn’t change to the password reset screen.
Though I would like to log in by setting the password, what should I do? It is possible to inform you of the information of the distributor.
I cannot log in even though I entered usual e-mail address and password for log-in.
The error message is displayed as below.
↓
●●
Even though I click “Lost your password?” enter”●●●” to “Username or email “on the next screen and click “RESET PASSWORD”, the screen doesn’t change to the password reset screen.
Though I would like to log in by setting the password, what should I do? It is possible to inform you of the information of the distributor.
Rating
50
Translation / English
- Posted at 05 Jun 2018 at 17:12
Hello.
I cannot login when I use usual mail address and password. Below error message is appeared.
↓
●●
When I crick「Lost your password?」, and next screen in「Username or email」、enter「●●●」and crick「RESET PASSWORD」, but screen is not changed to password rest screen.
I want to rest password and change to the condition to login. How can I do?
I cannot login when I use usual mail address and password. Below error message is appeared.
↓
●●
When I crick「Lost your password?」, and next screen in「Username or email」、enter「●●●」and crick「RESET PASSWORD」, but screen is not changed to password rest screen.
I want to rest password and change to the condition to login. How can I do?
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
50
Translation / English
- Posted at 05 Jun 2018 at 17:15
Thank you for your support.
I haven't been able to log in, even if I enter the email address and password when I always log in.
The error message below is shown.
↓
●●
Even if I click「Lost your password?」, and in the next screen, I enter「●●●」in the item「Username or email」,and I click 「RESET PASSWORD」, the screen doesn't change into the screen of password resetting.
What should I do to reset the password and be able to log in?
I haven't been able to log in, even if I enter the email address and password when I always log in.
The error message below is shown.
↓
●●
Even if I click「Lost your password?」, and in the next screen, I enter「●●●」in the item「Username or email」,and I click 「RESET PASSWORD」, the screen doesn't change into the screen of password resetting.
What should I do to reset the password and be able to log in?
