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[Translation from Japanese to English ] Since this fountain pen is all made by a craftsman as a manual labor this typ...
Original Texts
この万年筆は全て職人の手作業で作成されているため、こうしたsmall tipsは発生しやすい現状です。
出荷前に検品は行っておりますが、この程度のtipsは許容範囲と判断しています。
もしお気に召さない場合は返金させて頂きます。
この事象はpenの不具合の可能性と、寒さによるインク自体の漏れの可能性の2通りの可能性がございます。
ケース3とも共通する内容ですが、寒さの厳しいアメリカの冬はA製のインクは漏れやすい傾向があるようです。
現状はfine tipに交換する方法がありません。
出荷前に検品は行っておりますが、この程度のtipsは許容範囲と判断しています。
もしお気に召さない場合は返金させて頂きます。
この事象はpenの不具合の可能性と、寒さによるインク自体の漏れの可能性の2通りの可能性がございます。
ケース3とも共通する内容ですが、寒さの厳しいアメリカの冬はA製のインクは漏れやすい傾向があるようです。
現状はfine tipに交換する方法がありません。
Translated by
chibbi
Since this fountain pen is all made by a craftsman as a manual labor this type of small tips likely to happen.
We do inspect prior to shipment, yet this type of tips are considered as a tolerance level.
If you are not happy with the purchase, I'll be happy to refund.
This phenomenon has 2 possibilities, which are caused by the pen's malfunction and the leakage of the ink itself caused by the cold.
It also applies to the case 3, but the ink of A product is more likely to leak in the severe cold weather in America.
At this point, there is no way to exchange to the fine tip.
We do inspect prior to shipment, yet this type of tips are considered as a tolerance level.
If you are not happy with the purchase, I'll be happy to refund.
This phenomenon has 2 possibilities, which are caused by the pen's malfunction and the leakage of the ink itself caused by the cold.
It also applies to the case 3, but the ink of A product is more likely to leak in the severe cold weather in America.
At this point, there is no way to exchange to the fine tip.