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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I tried confirming the photo. I confirmed the taking of the Package ID photog...

Original Texts
私も写真を確認してみました。Package ID ○○の写真に空箱が写っているのを確認しました。私はこの商品を何度か購入したことがあります。これまでは御社倉庫へ到着したときは、Package Details に電池と空箱の両方が記載がされました。今回は電池のみで空箱の記載がされていなかったです。私は電池と一緒にこの空箱も発送をしたいです。いつも通り発送指示をして、この空箱も一緒に送っていただけますでしょうか？お返事お待ちしています。
michael_1987
Translated by michael_1987
I tried confirming the photo. I confirmed the taking of the Package ID photograph by emptybox. I have bought this product many times. Until now, when it arrives at your companies stockhouse, both the battery and the empty box have been recorded in the Package Details. But this time, only the battery was listed. I would like the empty box to be sent with the battery. Could you send this empty box with the battery as always? I await your reply.

Result of Translation in Conyac

Number of Characters of Requests:
218letters
Translation Language
Japanese → English
Translation Fee
$19.62
Translation Time
8 minutes
Freelancer
michael_1987 michael_1987
Standard
I was born in Australia. At the age of 21, a strong interest in Japanese hist...

Other Translations From Japanese To English Are Made Public

I have some questions while I am considering if I will order 〇〇. I have purchased many kinds of oils at premium grade in your Website since 7,8 years ago. However, I think the oil fragrance has become weaken clearly gradually since 2 years ago. For example, have you already cut ●●,●● and ●●etc.? I also deal with these items on my business. Therefore, I find the quality difference easily....
Japanese → English
I am aware of how wonderful your oil is. I just want to think it's my imagination that the premium oil I previously received was weaker than the one before. I will place the same grade level of oil again. We would like to check the actual one again as a comparison since we consider the quality of the oil is the most important factor in our business. Thank you for answering the question...
Japanese → English
We pay a warehouse company to keep our items and they ship our items from their warehouse. Therefore, it takes some time to ship items after receiving your order. To make sure, we don't leave any feedback after transactions as a rule. If you need our feedback, please let us know. We don't leave any feedback after transactions. If you need our feedback, please make sure to let us kn...
Japanese → English
Foreigners can also make purchases, but it is limited to those who have an address in Japan and can conduct transactions smoothly. All communication, transactions, and shipping are conducted in Japanese.
Japanese → English

michael_1987's Public Translations

The product that the buyer ordered has already arrived. You can check with the tracking number.
If it is just that the buyer is unsatisfied with the product, that is not a mistake of mine. The buyer left me negative feedback based on that, but Amazon recognized that and removed that evaluation for me.
If the buyer submits a claim, does Amazon accept them unconditionally? I will receive a return, but are you aware of the strangeness of the buyers wording?
If the buyer would like to return, below is the appropriate address.
Japanese → English
When the documents have been published, it seems like the contents are going straight to the one in charge by email as well. I'm so sorry, it is necessary for do an collection request there. Could you call this number? Please stick this document to the item. I was told that delivery will take over 2 weeks, so I have used a different trading company this time.
Searching for past emails has really taken up too much time. If you have any questions for me, could you please write them when you email me. Even I don't like being asked the same question over and over again. If you understand, could you please respond.
Japanese → English
Thank you for your reply. We will proceed with the half price return, so please wait while the payment is being concluded.

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Although the product was mistakenly purchased by the customer, as it is a food product, we cannot accept returns.

Through contact with the customer, we have agreed upon a 50% payment return. However, on the management screen, I can only choose a full price return.

How can I do a half price return?

Thank you in advance for your reply.
Japanese → English
We are currently in the process of creating the manual. I will list what I feel are defects.
Please advise on how I can improve them.

Problem points:
*When the app is opened on an iPhone, forced closure happens often.
* When starting the upload on an iPhone, forced closure happens often.
* In the explanation, a Wi-Fi password is requested, but there is none.
* There is a lag of 15 minutes from uploading to the iPhone to seeing it on the device.
* When opening the app on an Android the Wi-Fi connection mark shows, but it does not synchronize with the playlist.
Japanese → English