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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Today I received a message about returning the item. We checked your probl...

Original Texts
本日、返品の連絡を受けました。

お客様からの問題点については、メーカーに確認し、新しい商品をお送りしたのですが、お客様のご希望のレベルとはなっておらず、大変残念に思っております。

大変申し訳ないのですが、前回と同様に下記の住所に商品をトラックナンバー付きでお送りくださいますようよろしくお願いいたします。
返却拠点に到着次第、商品代金を返金いたします。
また、返品送料も前回と同様お支払いしますので、レシートの写真をメールでお送りください。
以上、よろしくお願いいたします。


arknarok
Translated by arknarok
I have received your return request.

I have confirmed the issues you described with the manufacturer and sent you a new item, but I'm really sorry it didn't meet your expectations.

I'm sorry to ask, but I would like you to send the item to the following address and provide a tracking number like last time.
I will return the money once the item arrives.
I will, again, pay the shipping charges, so please mail me the receipt.
Best regards.

Result of Translation in Conyac

Number of Characters of Requests:
232letters
Translation Language
Japanese → English
Translation Fee
$20.88
Translation Time
13 minutes
Freelancer
arknarok arknarok
Standard
Professional Japanese-Russian translator (over 30 books experience). I also h...

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Currently, there is an issue with PayPal, and I am unable to make a payment. I will wait for some time and try to process the payment again. Please wait for a while.
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arknarok's Public Translations

Sales Permission

1) Supplier consents to Distributor selling F's products through Amazon Japan until April 2017.
2) This permission shall automatically renew on the end of term written in (1) or on the end of subsequent terms for a one-year term, unless either Supplier or Distributor expresses specific intent concerning this matter.
3) Supplier may terminate this permission at any time upon at least two months notice.

Signing representative should inform us on their name and position.
Should you disagree with any part of the permission, please amend it and inform us.
In case there are no further problems, print the permission and sign it personally.
Japanese → English
We are really sorry you have to wait so much for the eagerly awaited order.
Our company outsources shipping, but it was our trouble with sending the product to them which delayed the shipping.
Not only did you pay immediately, you've also paid for EMS.
To apologize, we will return the extra $10 you've paid.
We are really sorry.

Because of the business trip, the product will be shupped ** days later.
You will have to wait, but we hope for you understanding.
Japanese → English
The package arrived yesterday.
I've checked it and when I rotate the knob on the right channel, sound suddenly disappears, then reappears.
In other words, there's some range in which there's no sound.
As for the left channel, the sound doesn't get louder when I increase the volume.
When I raise the volume, the channel balance gets thrown off.

The volume switch is broken. I'm extremely disappointed.

I've purchased the item because I was told it was good.
But it needs repairs to be usable.
Can I have a partial refund?
I would like $100 returned through Paypal.

I'll be waiting for your reply.
Japanese → English
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DJ Daishizen Presents DAICHI MIURA NON STOP DJ MIX

iTunes:
https://geo.itunes.apple.com/jp/album/id1080902434?at=1l3v225&app=itunes
Japanese → English