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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] The package of July 13 has not been shipped. I contacted you as it’s taking ...

Original Texts
7/13の配送依頼荷物がまだ発送されていません。
いつもと違い、配送までにかなり時間がかかっているので連絡しました。
どのような状況かすぐに教えてください。
加えて、迅速に発送手続きを進めて下さい。

依頼番号：00-187-3920
acdcasic
Translated by acdcasic
Hello,

We found that the item we dropped off on July 13 has not been shipped yet. We informed you because it takes unusually long to ship it out. Can you let me know what's going on?
More importantly, please proceed to the shipping process ASAP

Order ID: 00-187-3920

{we dropped off / you picked up <= 預けた場合と引き取ってもらった場合で適宜書き換えてください。}

Result of Translation in Conyac

Number of Characters of Requests:
112letters
Translation Language
Japanese → English
Translation Fee
$10.08
Translation Time
10 minutes
Freelancer
acdcasic acdcasic
Standard
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acdcasic's Public Translations

For sure we ship brand-new, unopened items and inspections are done in Japan. having said that, if there's any issue on our items, we refund immediately. Since it may be a damage in transit, we are making a complaint to the shipper in your country. Would it be possible for you to take some photos of the item as an evidence?

Thank you for your cooperation in advance.
Japanese → English
To whom it may concern,

This is S from X. We are studying a new product development with your products. Can we purchase three pieces of colored [商品名] (about between 13 and 15 inches) for our prototyping? In addition, when we mass-product our products and order around 1,000 pieces of [商品名], how much will the unit price be?

Thank you in advance for your cooperation.

Kind Regards,
S <= 依頼者様のお名前
Japanese → English
（本日の）注文の送付先住所を修正しました。添付ファイルでご確認できます。

（ご指摘の）CRC16-1の価格（49.95 EUR）は、正しいです。以前のご注文のときは、古い製品だったために多少値引きしたのだと思われます。しかしながら、現在は、生産中止品に値引きの対応をしておりません。したがって、この価格（49.95 EUR）が現在の正しい価格となります。

（訳注：この返信の前の依頼者様の送信内容も翻訳していましたので、話の流れから類推できる補足を括弧がきで記載しています。）
English → Japanese
(間違えたのが依頼者さまなのか相手先なのか少々不明確ですが、依頼者さまが間違えたという前提で約させていただきます。)

Hello,

I am sorry but I put a wrong shipping address on the order I placed today. I removed the shipping address with my name that was registered on the B2B shop.
Can you please send the item(s) to the below shipping address as usual?

Ryota Hayakawa
REST Hammock
Yachio-machi 1-Chome 9-21 Rm.3
Gunma-ken
Takasaki-City, 370-0861
Japan
T: +81-27-388-1844
E: support@hammock-rest.com

Thank you for your cooperation.

Kind Regards,
Japanese → English