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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to Native English ] According to your tracking information, delivery was completed on X/X. You...

Original Texts
お客様の荷物のトラッキング情報によると、X月X日に配達が完了したという情報が表示されています。

既に、お客様は確認済みかもしれませんが、次の2点を確認ください。

1. いっしょにお住まいの家族、同居人の方が、荷物を受取られたということはありませんか？
2. 弊社は下記の氏名、住所宛てに荷物の配達手配をしました。配達先に間違いはないでしょうか？

共に確認済みの場合、お手数ですが、配達を担当した郵便局にお問い合わせください。それでも荷物の所在が判明しない場合は、再度ご連絡ください。
tokyomanly
Translated by tokyomanly
According to your tracking information, delivery was completed on X/X.

You may have already done so, but please confirm the following two items:

1. Is it possible that family or others who live with you received the delivery?
2. Our company arranged for delivery to the name and address below. Is there any mistake in those details?

If you have confirmed both of these items, I'm sorry for the trouble but please inquire with the post office responsible for receiving the shipment. If this still doesn't establish the whereabouts of the delivery please contact us again.

Result of Translation in Conyac

Number of Characters of Requests:
239letters
Translation Language
Japanese → English
Translation Fee
$21.51
Translation Time
about 6 hours
Freelancer
tokyomanly tokyomanly
Starter
Professional editor and sometimes translator with journalism degree and 10-pl...

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tokyomanly's Public Translations

Thank you for your contact.
OK, I understand about the 13% discount.
From here forward we will continuously purchase items, so in three and six months let's again discuss a discount. I'm confident we'll be able to work together.
At that time I'll be able to introduce you to our (small) company.

It's sudden, but I would like to purchase some items.
What will we do about the method of discount?

P.S. The postage seems a bit high. Can you reduce the postage charges?
It's rude of me to ask, but thank you very much for your consideration (and please don't think badly of me).

Please believe that we can communicate in English.
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In Aomori city, Aomori prefecture, the Nebuta Matsuri (a nighttime festival) is held at the start of August. As great crowds of townspeople call out, floats with hanging lanterns, featuring models of warriors, etc. and folding-fan-shaped pictures depicting warriors are pulled and paraded through the streets. The photo is an example of these lighted floats.
Why not come and experience this festival?
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Sorry to keep you waiting for my message. The circumstances of the delivery are now under investigation. Please confirm the attached delivery certificate that I received from USPS.

The arrival at your designated destination was confirmed. The signature was XXXX. Do you know who XXXX is? Thank you for your cooperation as we gather all the information.

Please tell USPS of your and my communication, and it will increasingly help the investigation move forward. Could you again take this delivery certificate to be confirmed at your nearest post office? I'd like to clarify what is the responsibility of the post office.
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If you have interest in products regarding Japanese "otaku" culture, figures, etc. we may be able to help your business, so please feel free to contact us. We are very sorry for the trouble and offer our deepest apologies.
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