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[Translation from Japanese to English ] Hello. I’m sorry for the inconvenience. I checked the tracking number. I h...

Original Texts
追跡番号を確認しました。

2月28日に速達で発送して3月6日にお届けしているようです。

保管期限満了で戻ってきているようです。
私はしっかり追跡番号をつけて日本郵便で速達で発送しています。
このクレームはとても残念です。
配送業者の担当については私ではコントロールできません。
クレームの撤回をお願いできないでしょうか？
どうぞよろしくお願い致します。

お客さんには以下のご案内をして対応中です。
①全額返金もしくは新しい商品を速達で発送
nyincali
Translated by nyincali
I checked the tracking number.

It says that it was shipped with exress mail on Feb. 28th and delivered on Mar. 6th.

It seems to be coming back to Japan since storage limitation was expired.
I shipped it to you with express mail with the tracking number.
I feel sad to get this complaint.
I cannot control what the shipping company does.
Could you please withdraw the case?
Could you please consider this?

I am conacting the customer with the following suggested solutions
1. Full refunds or shipping a new item with express mail.

[deleted user]
Translated by [deleted user]
◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎
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Result of Translation in Conyac

Number of Characters of Requests:
510letters
Translation Language
Japanese → English
Translation Fee
$45.9
Translation Time
24 minutes
Freelancer
nyincali nyincali
Starter

Other Translations From Japanese To English Are Made Public

I apologize that I did not explain well. As original delivery period is March 31st, payment must be made in April. But if it is built and bill of lading day is April, the payment will be made in May. We want to avoid it. Namely, we want to increase sales in March. Would you check the following again? Gel is occurring in the whole film. If we do not use A, Gel is small. We cannot incre...
Japanese → English
I understood. Thank you for telling me honestly. In short, I am not 〇〇 this time, I need former 〇〇. And, it is my client's asking too. Although XXX's scent is really attractive, to offer oil with different scent against my policy. If 〇〇's 1 gallon stock, I would like you to ship it. And, I will ship XXX back to you. I think it is a best solution to own own shipping cost. I am deligh...
Japanese → English
I'm sorry to send you the order details. I'm thinking of asking you to make a reborn doll of my friend's daughter who passed away. So, the sample photo is the baby of a human. I'm sorry to ask you a very difficult work, but I wanted to ask this to someone who has a warm heart. I couldn't think of anyone else to do this work but Kory. I'm sorry for the trouble but I hope you will do it for me.
Japanese → English
About one year ago, we asked you about the content of the e-mail below and received your answer in order to make a process document of our department. Is there any change, especially government policy and system etc., after that? We check if there is any change once a year. If there is any, please let us know specifically. If not, then please let me so, too. And, we may not be able to make s...
Japanese → English

nyincali's Public Translations

こんにちは。今日商品を受け取りましたが、非常にがっかりしています。それは、貴方が商品について言っていた様に新品ではないからです。これは、確実に中古か、または箱が開けられた商品であり、それを隠すために再度テープを貼ったか、２重にテープしたものです。これはebayのポリシーに反し、価値は新品のものよりもずっと下がるはずです。２つの内いずれかを選んで下さい。一つは、15-20%の値下げをすること、もう一つは返品することで、そしてその時は貴方が間違って私にこの商品を買わせ、また商品についての説明と合わないため、返品のための送料を払わなければなりません。どうかどの様に対処するか教えて下さい。
English → Japanese
時計をチェックするか、新しいのを送ることは可能ですか？本当にこの時計が好きで欲しいです。１２時になるといつも止まってしまいます。もし返金となるようでしたら、そうしますが、本当にこの時計が欲しいです。
English → Japanese
※Period subject to present the standby screen：8/28/2013(Wed) 0:00-9/3/2013(Tue) 23:59
standby screen
Delivering on iTunes♪
iTunes：https://itunes.apple.com/jp/album/id689912174
Japanese → English
If you purchase a set of all the three CDs, you will get a original B2 size poster for free at the mu-mo shop.

■「Love Is In The Air」【A set of all the three CDs】特典：Original B2 size poster（1枚）
【CD+DVD】AVCD-48732/B (Jacket A)
【CD】AVCD-48733 (Jacket B)
【CD】AVC1-48734 (Jacket C) ※mu-mo shop限定盤
Japanese → English