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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Thank you for contacting us. It is possible to change the size if you are wi...

Original Texts
ご連絡ありがとうございます。
商品のサイズ交換は往復送料をお客様がご負担いただければ可能です。
手順は以下の通りです。

1.海外便(元払い)を使って弊社まで荷物をお送りください。
この時に配送業者の名前と追跡番号をお教えください。

2.戻ってきました商品が確認できましたらＥＭＳにてＬサイズの商品を出荷させていただきます。
こちらからの送料は1380円（約$14.22)となり、出荷時にご注文いただいたクレジットカードに追加請求させていただきます。

以上が手順となります。よろしくお願いします。
ayaka_maruyama
Translated by ayaka_maruyama
Thank you for contacting us.
It is possible to change the size if you are willing to pay the delivery fee on both ways.
The following is the procedure.

1. Please send us the product using a prepaid international delivery.
Let us know the delivery company and tracking number.

2. Once we have confirmed that the product has reached us,
we will send you the L size using EMS.
It will be 1380 JPY (around $14.22) which will be charged additionally on the credit card you have provided us when ordering.

Thank you for your kind consideration.
Contact

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
12 minutes
Freelancer
ayaka_maruyama ayaka_maruyama
Starter
・Graduated from Keio University, Degree in Political Science (慶應義塾大学　法学部政治学科　...
Contact

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ayaka_maruyama's Public Translations

お世話になっております。数週間前にカレンダーを購入し、１１月２５日に発送されたというメッセージを頂きました。
急いでいる訳ではないのですが、荷物が現在どこにあるのか教えて頂けますでしょうか。荷物が損失してしまうと非常に残念なので、荷物の現状をご連絡頂ければ幸いです。

了解致しました。このサイトからカレンダーを購入した訳ではないので、そもそもご連絡頂いた意図が分かりかねます。と言いますのも、送り主の方に連絡し、少し時間がかかっているので荷物を追跡できないかと伺ってみたところ、返事を頂くことができなかったからです。その代りに貴方からご連絡を頂いたので、少し疑問に思っています。
English → Japanese
I am sorry for the inconvenience.

A fault in the system has been causing this problem, but I have contacted the system management company to request repairing.

As a result, the system is back to normal, and you can make purchases without any problems.

If it can be delivered with EMS, we can ship products anywhere.

If there are any inquiries, please feel free to contact us.

We appreciate your continuous support towards our store and our knives.
Japanese → English
Actually my two sisters have been staying at my house since last month, so I'm swamped with house works and taking care of the four babies. The second oldest sister of mine has to stay calm and quiet due to her pregnancy complications too. The eldest sister had such a sweet baby last week.

I couldn't understand clearly because of my lack of English comprehensive skills, but did you want ◯ and ◯ in the same package? If not, please let me know which products you wish to be packed together.

The shop that I go to, ◇, did not have ◯, so is it okay for me to purchase it online? This would cost us extra delivery fee. Incidentally, I have already ordered ◯. I will let you know the delivery fee to Canada using SAL when the two items are ready.
Japanese → English
As I have been stating many times, the product is exactly as it is stated in the product information.
Please send it back if you're not happy with it, and don't worry about my circumstances.
You say that you don't have the time, but you keep sending me long emails day after day. I think there is plenty of time for you to send the products.
It is against the policy to demand refunds by threatening to give me bad feedbacks.
I have said that I will give you a refund, but you still want to give me a bad feedback when things don't go your way.
That is just childish.
You just want to steal $75 from me.
Japanese → English

ayaka_maruyama's Services

ビジネスメール、ホームページ、観光パンフレット等の翻訳を得意としております（日→英、英→日、どちらもネイティブレベルです）
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Translation & Localization / Translation