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  4. The next time I buy a Dyson product f...

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[Translation from Japanese to English ] The next time I buy a Dyson product from you, could you include the warranty?...

Original Texts
次にあなたからDyson製品を買う時は商品に保証を付けて頂くことはできますか？というのも、米国の住所を持っていないと、DysonのHPでアカウント登録できないのです。私の客は日本に住んでいるので、彼らはアカウントを作成できません。つまり、このままでは彼らは米国Dysonで保証を受けられないのです。
また、Dysonと直接取引しているという証明をキャプチャーでいいので、送ってもらうことはできますか？日本のショッピングモールでDyson製品を販売する時にその証明が必要なのです。
tokyomanly
Translated by tokyomanly
The next time I buy a Dyson product from you, could you include the warranty? This is because if one doesn't have a US address (s)he can't register an account on the Dyson homepage. Since my customers live in Japan, they are unable to create an account. In other words, they are not able to get a warranty from US Dyson.
Additionally, can you send me a screenshot, etc. of proof that you directly deal with Dyson? This proof is needed when selling Dyson products in Japanese shopping malls.

Result of Translation in Conyac

Number of Characters of Requests:
238letters
Translation Language
Japanese → English
Translation Fee
$21.42
Translation Time
13 minutes
Freelancer
tokyomanly tokyomanly
Starter
Professional editor and sometimes translator with journalism degree and 10-pl...

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I am making a call about shipment of item to A. May I talk to you now? As I have a boss around me, I will switch it to speaker. As I put your email in CC, I understand the situation to some points. But as we have not received an authorization from A, we cannot send it. It is a very big problem in our company. As delivery by contact is at the end of last month, we have completed the i...
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tokyomanly's Public Translations

Thank you for your contact.
OK, I understand about the 13% discount.
From here forward we will continuously purchase items, so in three and six months let's again discuss a discount. I'm confident we'll be able to work together.
At that time I'll be able to introduce you to our (small) company.

It's sudden, but I would like to purchase some items.
What will we do about the method of discount?

P.S. The postage seems a bit high. Can you reduce the postage charges?
It's rude of me to ask, but thank you very much for your consideration (and please don't think badly of me).

Please believe that we can communicate in English.
Japanese → English
In Aomori city, Aomori prefecture, the Nebuta Matsuri (a nighttime festival) is held at the start of August. As great crowds of townspeople call out, floats with hanging lanterns, featuring models of warriors, etc. and folding-fan-shaped pictures depicting warriors are pulled and paraded through the streets. The photo is an example of these lighted floats.
Why not come and experience this festival?
Japanese → English
Sorry to keep you waiting for my message. The circumstances of the delivery are now under investigation. Please confirm the attached delivery certificate that I received from USPS.

The arrival at your designated destination was confirmed. The signature was XXXX. Do you know who XXXX is? Thank you for your cooperation as we gather all the information.

Please tell USPS of your and my communication, and it will increasingly help the investigation move forward. Could you again take this delivery certificate to be confirmed at your nearest post office? I'd like to clarify what is the responsibility of the post office.
Japanese → English
According to your tracking information, delivery was completed on X/X.

You may have already done so, but please confirm the following two items:

1. Is it possible that family or others who live with you received the delivery?
2. Our company arranged for delivery to the name and address below. Is there any mistake in those details?

If you have confirmed both of these items, I'm sorry for the trouble but please inquire with the post office responsible for receiving the shipment. If this still doesn't establish the whereabouts of the delivery please contact us again.
Japanese → English