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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] When I received the package, one of the boxes was broken. DHL customer servi...

Original Texts
届いた商品のうち、箱が1個壊れていました。DHLのカスタマーサービスよりMYUSにこの旨を連絡し補償の手続きを行うように言われました。配送のトラッキングナンバーは"A"です。宜しくお願い致します。
safir_k
Translated by safir_k
When I received the package, one of the boxes was broken. DHL customer service told me to contact MYUS about this issue and to file a compensation claim. The package tracking number is "A". Thank you.

Result of Translation in Conyac

Number of Characters of Requests:
98letters
Translation Language
Japanese → English
Translation Fee
$8.82
Translation Time
17 minutes
Freelancer
safir_k safir_k
Starter
日本の短大を卒業し、その後アメリカで大学を卒業。現在アメリカ生活11年目です。

Other Translations From Japanese To English Are Made Public

I would like to thank you in advance for handling the product until its delivery. First of all, do you know specifically when it is going to be shipped? As for mailing, I selected the £52.00 one with full insurance and tracking but I would appreciate if you could send an image of the receipt with tracking number to the email address below. Best regards,
Japanese → English
Allow me to ask a few questions. 1) The price has changed in the answer below, but are there any changes on the cost side? How should we look at the cost of A? 2) I have previously received an answer from E of $2. Is this a repitition of the answer from B in March? While we respect the answers, P is, as you know, a strong concern of the management team, and we think they should incorporate m...
Japanese → English
I would like to discuss the terms and conditions when producing this video. The person in charge will contact you shortly regarding the company that manages videos. Would you like to undertake the production of this video for a total of $2,000? I hear you will discuss songs with her tomorrow. Thank you for adjusting your schedule. Regarding the video production schedule – how does the be...
Japanese → English
Good day. I'm sorry if you're busy. Can I buy this "Cami" that was posted in your facebook? If I can buy it, please tell me the price, shipping fee to Japan, whether or not I can change it to a dark dark brown (close to black) etc. I am sorry for the hassle but do please let me know. Hoping for your kind response.
Japanese → English

safir_k's Public Translations

The package hasn't arrived in Japan yet. I contacted Japan Post Office but I was told that I cannot track the package with this tracking number.

Could you please contact USPS?
I cannot track the package from Japan.

Thank you and looking forward to hearing from you.
Japanese → English
Thank you for contacting me. This is ＊＊ who purchased your item. I live in Japan but the 2 addresses that I presented to you are the addresses for the forwarding companies in Oregon and Florida which I have contract with. Could you send the item that I purchased this time to the address in Oregon? If that's is not possible, can I cancel the order?
Also, as for refund, please send a refund via Paypal.
Thank you in advance.
Japanese → English
The stated delivery date is between Feb. 6th and Feb. 12th.
However, it has been a month since the scheduled delivery date and I still have not received the package yet.

I understand it is an international shipping, but I have waited for more than a month which should be sufficient. It seems like there has been a problem with the shipping since It hasn't arrived yet.

Could you please send it again or refund the money. Thank you.
Japanese → English
I am a small retailer and have 20 of *** right now.

We are experiencing a huge damage due to this initial defect.

We would like to return all of them and get a refund.


What kind of process do I need to go through?

If we return the products to your company, will you refund me?

As for returning the products, is there anything that I need?

Also, is the method of refund cash transfer? Can you refund me via PayPal?

Thank you in advance.
Japanese → English