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  4. Thank you very much for your reply. ...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Thank you very much for your reply. It appears that there were some issues...

Original Texts
ご回答ありがとうございます。

またお答え頂いた内容ですが、質問文章が正しくなかったみたいなので、お手数ですが再度お答え頂けたらと思います。

-ハンモックスタンドのオールマイティは、どのサイズまで対応しているのでしょうか？

-●●はどのサイズまで対応しているのでしょうか？

HPは現在急いで修正しておりますので、完成次第お知らせ致します。

敬具



cuavsfan
Translated by cuavsfan
Thank you very much for your reply.

It appears that there were some issues with the content of the previous correspondence. I'm sorry for the inconveneince and I would be very grateful if you could reply again.

- Up to what size does the "Almighty" hammock stand accommodate?

- Up to what size does the ●● accommodate?

We are currently working diligently to update our homepage. We will notify you once that is complete.

Sincerely,
<名前>

Result of Translation in Conyac

Number of Characters of Requests:
166letters
Translation Language
Japanese → English
Translation Fee
$14.94
Translation Time
about 7 hours
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

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Have you completed the settings for sending the return for import VAT to the Payoneer account? Currently,￡1900 is scheduled to be returned. The other day, we have received notification from HMRC to pay the outstanding amount. The total claim was ￡3,380.91 but subtracting￡1900 from that, would payment of ￡1480.91 be OK? I have attached the mail and related reference material from Gosia Th...
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cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English