Can Chinese Learn to Innovate Through Failing Faster?
The other day I was having dinner with some friends and we chatted about how many Chinese people follow very rigid rules and are almost banned to try new things. There seems to be so much pressure to do things ‘right’ that it leaves no space to do things wrong and learn from it. Many of the world’s inventions were created through trial and error and making small tweaks or even serendipitously stumbling upon something.
One famous and now iconic mistake was the invention of Coke when Atlanta pharmacist John Pemberton tried to make a cure for headaches but instead made a drink that tasted delicious. So I question if China would be able to innovate much faster if it was much more culturally accepted to experiment, fail and learn.
Not so much in the startup world, but in the traditional business world, many Chinese have very strict orders by their superiors. Since China is so competitive and people outnumber jobs, it is very dangerous not to do what you are told. I heard one example even from an international magazine; employees are asked to clock in and out to monitor their daily hours worked.
スタートアップ業界ではそれほどでもないが、従来通りのビジネス界では、上司から非常に厳しい命令を受ける中国人が多い。中国には競争力もあり、就職口よりも人口の方が多いため、言われたことをしないのは非常に危険だ。ある国際的な雑誌でさえも、日々の就労時間を管理するために従業員はタイムカードを押すように義務づけられていると報道していると聞いたことがある。
起業の世界ではあまり無いが、伝統的なビジネスの世界では、多くの中国人は上司からのとても厳しい決まりがある。中国は、とても競争が激しく、人々が仕事の数を上回っているので、言いつけを守らないことは、とても危険なことである。国際マガジンからの一例を聞いたことがある:従業員は、労働時間を監視する為に、出退社の時間を記録するように求められたと言う。
Once I talked to a property agent and tried to discuss terms but when that didn’t I wanted to talk to her manager and she suddenly became very scared. At many restaurants, if you ask for a slight variation of what is on the menu, like adding cheese to a burger that doesn’t have cheese, it can’t be done.
Through the above examples, there are a number of points to reflect on. Firstly, it is no secret that there are very low levels of trust in China. A local person once reasoned it was because there are so many people in China, how can you trust everyone?
上に挙げた例を見て考えることは数多くある。まず、中国の人に対する信頼度が低いということは明らかだ。かつて、ある中国人がその理由として、こんなに人の多い中国でどうやって皆を信じることができるのか?と言っている。
上記の例から察すると、反映する多くの点があります。まず初めに、中国において、信頼のレベルは非常に低いことは、明確である。ある地元の人は、中国にはとても多くの人がいることを理由とし、すべての人を信頼するのは無理な話だとした。
Therefore, people don’t give someone the benefit of the doubt to do things on their own, with their own talent or skill. Secondly, since an early age when in school, many Chinese are taught to rote learn things and not encouraged to challenge the teacher. This has created a sense of insecurity to challenge the norms or rules and think differently, because you do so at your own risk. That’s why I feel many Chinese people are happy to complete tasks but not think about how to do things better. Perhaps that is why things aren’t always very efficient.
A few weeks ago, I wrote an article that was inspired by a talk given by the famous Chinese Angel investor, Xu Xiao Ping. It was titled, “China needs 20 more years to become really innovative”. The three main reasons for needing another generation or two revolve around education, passion and an unfair competitive environment where giants rule. Of course, a culture of learning to accept experimentation and failure to create new things or even stumble upon breakthrough inventions is a radical change for China.
But the very big and difficult questions are 1. How do they start? 2. Where do they start? 3. Who should lead it? I’m not propositioning that the Chinese way of thinking is wrong; I’m proposing there are different ways to think about things.
Now bringing it back to the tech startup world; in America, many famous and successful entrepreneurs are the ones who dropped out of college, like Bill Gates and Mark Zuckerberg of course. Entrepreneurs are also often rebels who see and do things differently. It is this difference that makes them stand out and eventually succeed. Rebels and failure are even tolerated and sometimes celebrated. In China, dropping out of college is virtually taboo and almost suicide. Instead, respected entrepreneurs are the ones who have instead worked at large and established tech companies like Baidu and Tencent because they are a ‘safer bet’ and hence find it easier to get money from investors.
反骨精神を持つことも失敗することも容認され、時には褒め讃えられている。だが、中国では大学を中退することは事実上のタブーで、ほぼ自殺行為である。むしろ、尊敬されている起業家は、Baidu(百度)やTencent(騰訊)などの確立された大企業で働いたことのある人達だ。なぜなら、そういう人達は「より安全」で、投資家から資金を得るのも容易だからだ。
A video on FastCompany shows SCVGR’s Chief Ninja, Seth Priebatsch talking about two types of mistakes: 1. Point mistakes and 2. Process mistakes. “Point mistakes are when someone does something wrong in a given instance and Process mistakes are when people consistently think about something wrongly or doing it in the wrong way; and we actually try and reward Point mistakes because it means you are experimenting.” It is this kind of flexibility and attitude that can greatly influence how innovative people and companies can be.
Just do it. Then do it better.
とにかくやってみよう。その後はもっと上手くやってみよう。