[Translation from Japanese to English ] Many thanks for your continued support in this matter. It is much appreciat...

Original text

お世話になっています。
いつもサポートありがとうございます。
感謝しております。


こちらの取引のネガティブフィードバックについてサポートお願いします
バイヤーは未開封の商品に不正があると主張しています
こちらの商品はランダム性が高い商品です。
それはバイヤーも分かって購入していると思います。
欲しいカードが入ってなかった事を理由に
根拠のないフィードバックは理不尽だと思います。

私はバイヤー様に喜んで頂きたくてebayに出品しています。
不正などするはずがありません。
やり方も分かりません。

Translation / English

Many thanks for your continued support in this matter.
It is much appreciated.

Please could you help me with the negative feedback on this transaction.
The buyer in question claims that the unopened item is fraudulent.
This product is a highly random product.
I would assume that buyers can clearly understand this when purchasing.
The fact that the buyer happened to get a card that they did not want and therefore submitting negative feedback on it even though there was no guarantee what card would be gained is highly unreasonable in my opinion.

I am selling on eBay as I want all buyers to be happy.
I would never try and cheat people or do them wrong.
This is beyond my capabilities.

Translation / English

Thank you for your support everyday.
I have appriciated.

One buyer is claiming"The product is violate the regulation."
so I want ask you to support the deal about this negative feed back.
The product is very random about the prohability of appearance.
I think the buyer is understand about the product's
prohability of appearance.it is unreasonable for our to appeal uncertain evidence,even though the buyer did not obtain card the buyer's want

I have selled to ebay for buyer's happiness.
I can not violate the regulation.
I don't even know the way.

Original text

他のフィードバックを見て頂けますか？
レアカードが入っていたと感謝のフィードバックも頂いています。

私は今後も長くebayで販売をしていきたいです。
このような理不尽なフィードバックに邪魔をされたくありません。

こちらのネガティブフィードバックを削除出来るようにサポートお願い申し上げます。

Translation / English

Please take a look at other feedback.
We have received lots of positive feedback from buyers whom are grateful for the inclusion of rare cards.

I would like to continue selling on eBay for a long time to come.
I do not want to be hindered by such unreasonable negative feedback.

Please could you help us by deleting this unreasonable negative feedback?
Thank you

Translation / English

Could you please take a look at some of the other feedback?
I have received some appreciative feedback that rare cards were included.

I want to continue selling on ebay for a long time to come.
I don't want to be disturbed by such unreasonable feedback.

Please support us so that we can remove this negative feedback.