Notice of Conyac Termination ( Updated on November 25)

[Translation from Japanese to English ] I have a query about the above order ID and ASIN products. This product is ...

This requests contains 215 characters . It has been translated 2 times by the following translators : ( karekora , melolicious , rwmsmk_0520 ) and was completed in 0 hours 8 minutes .

Requested by yamamuro at 10 Aug 2021 at 16:12 1957 views
Time left: Finished

上記のオーダーIDおよびASINの商品について質問です
この商品は書籍でVATは本来課税されません
以前セラーサポートに問い合わせたところ、「Product Tax Code (PTC)をG_GEN_NOTAXからA_GEN_NOTAX に変更すれば
課税されないようになる、とのことでした。
そして私は変更をしました。しかし、VATが課税されています
このエラーを修正する方法はありますか?
下記に先日のセラーサポートからの回答を転載します

karekora
Rating 57
Native
Translation / English
- Posted at 10 Aug 2021 at 16:18
I have a query about the above order ID and ASIN products.
This product is a book so VAT is not required.
When I contacted seller support before, they replied, “If you change the Product Tax Code (PTC) from G_GEN_NOTAX to A_GEN_NOTAX, you won’t need to pay tax”.
So, I made this change. However, I have now found that VAT was still taxed.
Is there a way to fix this error?
The answer from the seller support the other day is below for reference.
karekora
karekora- over 3 years ago
ご利用をいただき誠にありがとうございました
rwmsmk_0520
Rating 53
Native
Translation / English
- Posted at 10 Aug 2021 at 16:20
I have a question about the order ID above and the ASIN product.
As a published material this produced is not subject to VAT.
Previously, I spoke to the seller support and was told that by changing the Product Tax Code (PTC) from G_GEN_NOTAX to A_GEN_NOTAX, it would no longer be taxed.
Therefore, I changed it. However, VAT is being charged.
How do I correct this error?
I've added the recent answer from seller support below.
melolicious
Rating 52
Translation / English
- Posted at 10 Aug 2021 at 16:23
I have a question regarding the above order ID or product's ASIN.
This is a book item and is not subjected to VAT.
Previously when I enquired on seller support, I was told that it will not be taxed if I changed Product Tax Code (PTC) from G_GEN_NOTAX to A_GEN_NOTAX.
I have make that change yet VAT is still being taxed.
Is there a way to rectify the error?
The below is the answer that I had previously received from seller support.

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