お世話になります。
返金について回答させて頂きます。
サポートに問い合わせたところ、「2020/6/29 01:35(UTC)」時点で返金処理は完了済とのことでした。
しかしながら、その後クレジットカード会社側での確認作業を挟むため、購入者様のカード明細等に反映されるまでには5~7日ほど時間がかかる場合がございます。
お急ぎの場合は、お手数ですがカード会社へお問い合わせください。
ご確認よろしくお願いいたします。
I answer about refund.
I inquired support and found that refund was finished at "20206/29 01:35 (UTC)".
However, as it sometimes takes 5 to 7 days until it is reflected at breakdown of the credit card of a purchaser since the credit card company checks it.
If you are in a hurry, I hate to ask you, but would you inquire the credit card company by yourself?
I appreciate your checking.
We will answer about refund.
Asking the support, at "01:35 (UTC) 29/6/2020, the refund has been completed.
However, after that, as there will be a checking by the credit company, until it shows in your card details, it will take 5~7 days.
If you are urgent, I am sorry to trouble you but please contact with the card company.
Thank you.
I would like to answer about returning money.
As I asked to the support, the returning money payment has been completed as of "2020/6/29 01:35(UTC)".
However, it may take about 5 to 7 days to reflect that on the purchased person's credit card's details since the credit company would confirm.
In case that you would like to confirm ASAP, please contact to the credit card company.
Thank you very much for your cooperation.
We will reply about refund.
When I contacted support, it was said that the refund process was completed as of "2020/6/29 01:35 (UTC)".
However, it may take 5 to 7 days before it is reflected in the purchaser's card details, etc., because the credit card company's confirmation work will be done thereafter.
If you are in a hurry, please contact your credit card company.
Please check.
I would like to answer your refund.
I have asked for the support section, they said that the refund process has been completed as of 2020/6/29 01:35(UTC).
However, it may take 5 to 7 days required for responding to the history of use on the credit card.
If you are in a hurry, please make a consultation with the credit card firm directly.
I very much appreciate it if you could confirm it.
With regards,
Let me reply you about refund.
According to the support section, refund procedure is already completed as of 2020/6/29 01:35(UTC).
However, as confirmation is required at the credit card company, it is possible that it takes 5 to 7 days before the buyer could confirm it on his or her card details.
In case of hurry, please ask for the credit card company.
Thank you for your cooperation.