こんにちは
私の店から購入してくれたことに感謝します
今回はフィギュアのペイントが一部剥がれていたことであなたに
不快な思いをさせてしまったことを深く謝罪します。
当店は十分な検品作業を行っていますが不良品が混入していたのかもしれません。
当店は返金の手続きを準備しています。
しばらくおまちください。
可能であれば不具合の部分の写真をメールいただけるとありがたいです。
Rating
44
Translation / English
- Posted at 11 Nov 2018 at 00:22
Hello.
Thank you very much for your shopping at my shop.
I am deeply sorry that I make you annoyed because the paint of the figure partially peeled away this time.
We always inspect products thoroughly, but some defective piece might have been incorporated.
We are preparing a refund to you.
Please allow us some more time.
We would appreciate if you can send me a photo showing the defective part by e-mail, if possible.
Thank you very much for your shopping at my shop.
I am deeply sorry that I make you annoyed because the paint of the figure partially peeled away this time.
We always inspect products thoroughly, but some defective piece might have been incorporated.
We are preparing a refund to you.
Please allow us some more time.
We would appreciate if you can send me a photo showing the defective part by e-mail, if possible.
Rating
52
Translation / English
- Posted at 11 Nov 2018 at 00:31
Hello
I appreciate you purchasing the product from my shop.
I deeply apologize for making you feel unhappy that the paint of the figure was partially peeled off.
Our store carefully inspects our products, but there might have been a defective item.
I'm middle of proceeding a refund.
Please give me some time to take care of it.
I'd appreciate you if you could send me a photo of the defective item if possible.
I appreciate you purchasing the product from my shop.
I deeply apologize for making you feel unhappy that the paint of the figure was partially peeled off.
Our store carefully inspects our products, but there might have been a defective item.
I'm middle of proceeding a refund.
Please give me some time to take care of it.
I'd appreciate you if you could send me a photo of the defective item if possible.
