[Translation from Japanese to English ] I advised the customer to exchange it with TigerT, but the customer told me t...

Additional info

CPAとTigerTは商品名です。

Original text

顧客へはTigerTへの交換を案内しましたが、使用用途に合わない言われました。
やはり、新品のCPAとの交換を強く希望しています。
問題のないCPAを送る事はもう不可能でしょうか？

顧客へもう一度説明したいと思います。
TigerTとCPAで機能面の違いを教えて下さい。
CPAで可能でTigerTでは不可能な動作はありますか？

CPAは下記のスペックですよね？
TigerTのこの部分の情報が欲しいです。

Translation / English

I advised the customer to exchange it with TigerT, but the customer told me the purpose of use did not match.
So, he still strongly insist on exchanging it with a brand-new CPA.
Would it be impossible for you to send a new CPA without any issues to the customer?

I would like to explain the circumstances to the cuatomer again.
Please let me know the difference between TigerT and CPA from functional perspective.
Is there any function which is available in CPA and not in TigerT?

The specification of CPA is as below, isn't it?
I would like to know the corresponding information about TigerT
.

Translation / English

I introduced the customer to exchange with TigerT, but he or she said that does not match its purpose of use.
He or she is still requesting to exchange it with brand new CPA.
Has it already been impossible to send CPA without problem?

I will explain it to the customer again.
Please tell me the difference of function of TigerT and CPA.
Do we have an action where it works at CPA but does not work at TigerT?

Is specification of CPA the one listed below?
I need information of this part of TigerT.

Translation / English

The customer insists Tiger T is not suitable for his/her use despite our suggestion.
Still, Exchange with a new CPA have been requested.
Is shipping a new CPA with no defect possible?

I am going to talk about this issue with the customer again.
So, please let me know the difference of CPA and Tiger T in functionality.
Is there any operation only CPA can perform?

Here I show the specification of CPA, so please provide Tiger T's specification in the same category.