商品を受け取りましたが、残念なことにシャッタ―チャージレバーが壊れています。
こちらから送る際に動作確認した際には問題がなかった部分です。
何か心当たりはございますか？
動画を添付しますので確認してください。
早速の返送感謝いたします。
遅くなりましたが、先に返送にかかった送料をPaypalより返金いたしました。
ご確認のほどよろしくお願いいたします。
商品がこちらに届きましたら、品代を返金いたします。
この場合全額返金はできません。修理代として１００USDいただくことをご了承願います
Rating
50
Translation / English
- Posted at 06 Jan 2018 at 11:09
Although I received the product, unfortunately, its shutter charge lever was out of work.
When sent from here, and checked its operation, there had been no problem in the part.
Do you have any idea of causing about it?
Please check the attacked DVD sent.
I thank you very much for your early reply.
I am sorry for this delay but I refunded the cost needed for returning via PayPal.
Please check it.
When the product comes, I will issue a refund of the product.
In this case, I cannot refund all its amount. Please understand that repair took 100 USD and it will be reduced.
sumisaku likes this translation
When sent from here, and checked its operation, there had been no problem in the part.
Do you have any idea of causing about it?
Please check the attacked DVD sent.
I thank you very much for your early reply.
I am sorry for this delay but I refunded the cost needed for returning via PayPal.
Please check it.
When the product comes, I will issue a refund of the product.
In this case, I cannot refund all its amount. Please understand that repair took 100 USD and it will be reduced.
Rating
52
Translation / English
- Posted at 06 Jan 2018 at 11:20
Though I have received the item, a shutter charge lever is broken unfortunately.
There was no problem with this part when we checked the operation for sending.
Do you know something about this?
Since we attached a movie, could you please check it?
I appreciate your quick response.
Although belated, I refunded the postage of return via Paypal in first.
Please check it.
I will refund the payment when the item arrives here.
In this case, it is impossible to refund full amount. We apologize in advance for paying 100 USD for repairing charges.
sumisaku likes this translation
There was no problem with this part when we checked the operation for sending.
Do you know something about this?
Since we attached a movie, could you please check it?
I appreciate your quick response.
Although belated, I refunded the postage of return via Paypal in first.
Please check it.
I will refund the payment when the item arrives here.
In this case, it is impossible to refund full amount. We apologize in advance for paying 100 USD for repairing charges.
Rating
50
Translation / English
- Posted at 06 Jan 2018 at 11:39
I received the product. But I’m afraid I found the shutter charge lever was broken, where I didn’t see any problem at the operation check when I shipped it. Do you have anything in mind about this? I’ll attach the video, so please check it.
I appreciate the quick return. Though belated, I refunded the shipping cost through PayPal.
Please check on it.
I’ll refund the purchase price when I receive the product.
For this case, I’m afraid I can not refund in full. Please understand I have to change you US$100 for the repair.
I appreciate the quick return. Though belated, I refunded the shipping cost through PayPal.
Please check on it.
I’ll refund the purchase price when I receive the product.
For this case, I’m afraid I can not refund in full. Please understand I have to change you US$100 for the repair.
Rating
50
Translation / English
- Posted at 06 Jan 2018 at 11:14
We received the item, but unfortunately the shutter charge lever is broken.
There was no problem when we checked before we sent it from here.
Do you have any clue about this?
Please check the attached movie.
Thank you for your prompt return.
Sorry for the delay, but first we refunded via Paypal the shipping fee that costed you when you returned the item.
Please check it.
We will refund your payment for the item when we receive it.
For this case, the full refund is not possible. Please note that we will take 100USD for the repair.
sumisaku likes this translation
There was no problem when we checked before we sent it from here.
Do you have any clue about this?
Please check the attached movie.
Thank you for your prompt return.
Sorry for the delay, but first we refunded via Paypal the shipping fee that costed you when you returned the item.
Please check it.
We will refund your payment for the item when we receive it.
For this case, the full refund is not possible. Please note that we will take 100USD for the repair.
