なかなか商品があなたの元に届かず心配をかけさせすみません。
再度、日本郵便の親しい職員に問い合わせをしました。日本郵便の一般の職員では、通常調べられないところまで、担当部署の人に頼みこんで調べてもらっています。
結果は以下の通りです。
外国宛の荷物は、数個まとめて、一つの袋に入れて航空便で送られます。各袋ごと、入っている荷物の追跡番号が登録されます。あなたの商品が入った袋の番号を調べたところ、もう確実に届いているそうです。
しかし、袋を開封するまでは、カナダに着いたと認識されません。
Rating
50
Translation / English
- Posted at 20 Dec 2016 at 11:34
I apologize that I caused you to worry because the product still doesn't arrive yet.
I asked a new staff member in the Japan post office once again. I requested the person in charge of the section to check up on things that are not usually checked by the post office.
The result is as follows.
For packages to foreign countries, usually several packages are put into one bag and delivered like that. Each bag will have the tracking number of the packages inside it. When checking the number of the bag that contains your package, they have confirmed that it has already arrived.
However, it is still not recognized as having arrived in Canada until the bag is opened.
I asked a new staff member in the Japan post office once again. I requested the person in charge of the section to check up on things that are not usually checked by the post office.
The result is as follows.
For packages to foreign countries, usually several packages are put into one bag and delivered like that. Each bag will have the tracking number of the packages inside it. When checking the number of the bag that contains your package, they have confirmed that it has already arrived.
However, it is still not recognized as having arrived in Canada until the bag is opened.
Rating
44
Translation / English
- Posted at 20 Dec 2016 at 11:34
I am sorry for having made you concerned because the item has not been delivered to you for a long time.
I made inquiry to a person in Japan Post who is one of my friends. He directly asked a person in charge in the post office to get more detailed information than what the regular employee in the post office can access.
The result is as follows.
Some of the packages to foreign countries are packed int one a bag, and the bag is sent by air mail. Each bag is registered with the tracking numbers of the packages inside. When the person investigated the number of the bag which contains your item, he found that the item has already been delivered for sure.
However, before the bag is opened, it is not identified to have arrived at Canada.
I made inquiry to a person in Japan Post who is one of my friends. He directly asked a person in charge in the post office to get more detailed information than what the regular employee in the post office can access.
The result is as follows.
Some of the packages to foreign countries are packed int one a bag, and the bag is sent by air mail. Each bag is registered with the tracking numbers of the packages inside. When the person investigated the number of the bag which contains your item, he found that the item has already been delivered for sure.
However, before the bag is opened, it is not identified to have arrived at Canada.
Rating
51
Translation / English
- Posted at 20 Dec 2016 at 11:34
I'm very sorry that the item has not been delivered to you.
I asked again to the office staff which I know well in Japan post office. I asked much the person in charge for investigating the situation which general office staffs can not check normally.
The result is as follow.
The packages to the foreign country were combined with a few packs into one bag and sent by air mail. The tracking number of the bag is registered. When we checked the number of the bag which your item is put, it is surely delivered.
However, the system does not recognize as being delivered to Canada unless the bag is opened.
I asked again to the office staff which I know well in Japan post office. I asked much the person in charge for investigating the situation which general office staffs can not check normally.
The result is as follow.
The packages to the foreign country were combined with a few packs into one bag and sent by air mail. The tracking number of the bag is registered. When we checked the number of the bag which your item is put, it is surely delivered.
However, the system does not recognize as being delivered to Canada unless the bag is opened.
Rating
52
Translation / English
- Posted at 20 Dec 2016 at 11:38
I deeply apologize for all the inconvenience caused due to the product not reaching you.
I again contacted the staff of the Japan Post that I am friends with and they are investigating further than they generally do, by asking the departments in charge.
The results are as follows.
Multiple packages destined for foreign countries are sent in one bulk by air mail. Each bag is registered a tracking number. They checked the tracking number of the bag containing your item, and it seems that it has reached surely.
However, it can not be recognized as it have reached Canada until the bag is opened.
I again contacted the staff of the Japan Post that I am friends with and they are investigating further than they generally do, by asking the departments in charge.
The results are as follows.
Multiple packages destined for foreign countries are sent in one bulk by air mail. Each bag is registered a tracking number. They checked the tracking number of the bag containing your item, and it seems that it has reached surely.
However, it can not be recognized as it have reached Canada until the bag is opened.
翻訳ありがとうございます。しかし、親しい、が新しい、になっています……(^_^;)
申し訳ありません、どうやら見間違えたました
それなら、「I asked a new staff member」は「I asked a staff member I'm close with」に変えて大丈夫はずです