[Translation from Japanese to English ] I received a new memory on August 6th. I tested the functionality of the n...

This requests contains 240 characters and is related to the following tags: "e-mail" . It has been translated 2 times by the following translators : ( ka28310 , bluejeans71 , nao_zhizi0202 , risa_t ) and was completed in 0 hours 12 minutes .

Requested by casio01 at 09 Aug 2016 at 00:16 1312 views
Time left: Finished

8月6日に新しいメモリーを受け取りました

届いたメモリーの作動確認をしてみましたがやはり、カーネルパニックが多発します
全く使用できませんので返金していただけますでしょうか。

内容
1.LOGICを使用中に必ず電源が落ちる。(アップル純正の8ギガメモリーでは通常に作動する。)
2.Remberのメモリーテスト中に必ず電源が落ちる。(1と3のスロット、2と4のスロットで別々にテストすると合格する。)

低電圧(DDR3L)でなければ正常に作動しないようです
着払いで配送してもよろしいでしょうか

ka28310
Rating 44
Translation / English
- Posted at 09 Aug 2016 at 00:24
I received a new memory on August 6th.

I tested the functionality of the new memory, but I still could see frequent kernel panic.
Therefore I cannot use the memory at all, so please issue a refund?

Details
1. The power is shut down while LOGIC is being used without any exceptions. (With the 8 GB Apple genuine memory, it works correctly.)
2. The power is shut down during Remember memory test. (It passes when tested separately in 1 and 3 slots, or 2 and 4 slots.)

It seems that it does not work correctly unless the memory is compliant to low voltage (DDR3L).
May I arrange shipment by cash on arrival?
casio01 likes this translation
bluejeans71
Rating 59
Translation / English
- Posted at 09 Aug 2016 at 00:28
I received a new memory on August 6.
Though I tried checking the working condition of the memory, I found that there were many cases where kernel panic took place. Could you refund me as I cannot use the device at all?

Content
1. The power always shuts down while I am using the LOGIC (It normally functions with the Apple 8 Giga Memory.)
2. The power always shuts down while I am conducting a memory test of Rember (It goes well when it is tested with Slot 1 and 3, and Slot 2 and 4 respectively.)

It seems to work only under the condition of low voltage (DDR3L).
Can I dispatch the product to you on COD?


casio01 likes this translation
risa_t
Rating 50
Translation / English
- Posted at 09 Aug 2016 at 00:30
I received the new memory for Mac on August 6th.

I tried it for verification and it turns out that kernel panic has been seen often.
It cannot be used at all so could you please give me a full refund?

#Issues
1. It shuts down whenever I am using LOGIC ( it did not happen when I was using Apple 8GB memory )
2. It shuts down whenever I am testing Remember memory. ( It works when I do testing 1 and 3/ 2 and 4 separately though.)

It does not work if it is not with the low voltage (DDR3L).
Can I send it back via C.O.D?
casio01 likes this translation
nao_zhizi0202
Rating 48
Translation / English
- Posted at 09 Aug 2016 at 00:42
I received a new USB memory on 6th August.

I checked the received memory working, but it mostly results in a kernel panic after all.
Could you refund amount of payment because it is quite useless to use this memory ?

Details
1. The memory always switches off LOGIC when using. (it usually works on a pure 8 GM of memory made of Apple Inc.. )
2. It also always switches off during Rember memory test. (The test passes it to divide into Number 1, 3 slots and number 2, 4 ones.)

It doesn't seem to work normally without low voltage (DDR3L).
May I ship it by cash-on-delivery ?
casio01 likes this translation

Client

Additional info

Macのメモリーを返金したいという内容のメールです。宜しくお願いいたします。

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