昨日、商品の受け取りが完了しました。
しかし、残念なお知らせがあります。
ナットの精度が悪い為、上手くボルトがナット収まりません。
購入した商品15パックのうち2パックを検品しましたが、既に4個のナットに異常が見られます。
引き続き検品することにより、1パック中2個の不良品（2個×15パック）があると想定します。
又、わたしが全パック（150個）を検品しなければならない手間を考慮して頂き、4パックの商品代金（EUR 24.00）の返金を強く希望します。
Rating
53
Native
Translation / English
- Posted at 24 Jul 2016 at 21:13
Yesterday, we received the order.
However, unfortunately I must express a complaint.
Due to the low quality of some of the nuts, bolts do not fit well inside the nuts.
Within the 15 packs purchased, I have inspected 2, however I have already found four nuts that are defective.
In a continued inspection of the products, I estimate that there will be two defective products per pack (2 nuts x 15 packs).
I hope that you can understand that it would require a lot of time take for me to inspect every pack (150 nuts in all), and would like a refund for the value of four packs (EUR 24.00).
However, unfortunately I must express a complaint.
Due to the low quality of some of the nuts, bolts do not fit well inside the nuts.
Within the 15 packs purchased, I have inspected 2, however I have already found four nuts that are defective.
In a continued inspection of the products, I estimate that there will be two defective products per pack (2 nuts x 15 packs).
I hope that you can understand that it would require a lot of time take for me to inspect every pack (150 nuts in all), and would like a refund for the value of four packs (EUR 24.00).
Rating
44
Translation / English
- Posted at 24 Jul 2016 at 21:02
I completely received all of the items yesterday.
But, unfortunately I have a sad news to you.
Because of the poor accuracy of the nuts, the bolts do not fit in the nuts well.
I inspected two packs out of 15 packs of the item I purchased, and I already have found four defective nuts.
I expect that there are two defective nuts in one pack (2 pieces x 15 packs) by inspecting further.
Also, I strongly want you to issue a refund for the amount of the money for four packs of item(EUR 24.00) asking you to take it into your consideration that I have to take time to inspect all of packs (150 pieces).
But, unfortunately I have a sad news to you.
Because of the poor accuracy of the nuts, the bolts do not fit in the nuts well.
I inspected two packs out of 15 packs of the item I purchased, and I already have found four defective nuts.
I expect that there are two defective nuts in one pack (2 pieces x 15 packs) by inspecting further.
Also, I strongly want you to issue a refund for the amount of the money for four packs of item(EUR 24.00) asking you to take it into your consideration that I have to take time to inspect all of packs (150 pieces).
Rating
48
Translation / English
- Posted at 24 Jul 2016 at 21:11
I received the items yesterday.
Unfortunately, I have to inform you this bad information.
The accuracy of nut was not good, so it was impossible to fix the bolt and the nut.
I checked 2 packs of 15 packs that I bought, and I already found 4 nuts with any problems.
I suppose that I will find 2 rejected items of a pack(2 x 15 packs) if I check the items continuously.
Also, I would like you to refund the payment of 4 packs(EUR 24.00) because I have to take time to check all of the packs(150 packs).
Unfortunately, I have to inform you this bad information.
The accuracy of nut was not good, so it was impossible to fix the bolt and the nut.
I checked 2 packs of 15 packs that I bought, and I already found 4 nuts with any problems.
I suppose that I will find 2 rejected items of a pack(2 x 15 packs) if I check the items continuously.
Also, I would like you to refund the payment of 4 packs(EUR 24.00) because I have to take time to check all of the packs(150 packs).
もちろん、返品交換でのご対応でも構いませんが、その場合、15パック全ての返品交換を希望すると共に、往復送料の全額負担を要求します。
速やかに私のPayPalアドレスへ返金頂けない場合には、eBay とPeyPalへ相談することでの解決とさせて頂きます。
Rating
53
Native
Translation / English
- Posted at 24 Jul 2016 at 21:20
Of course, I am also happy to exchange the items. However, in that case, I would request that, in addition to the exchange of all 15 packs, you cover all postage costs, including the fee for returning the defective products.
In the event that I do not receive promptly a refund to my PayPal account, I hope you understand that I will settle this matter with eBay and PayPal.
In the event that I do not receive promptly a refund to my PayPal account, I hope you understand that I will settle this matter with eBay and PayPal.
Rating
44
Translation / English
- Posted at 24 Jul 2016 at 21:05
Not to mention, I accept you would replace the items with new ones, but in that case, I would like you to replace all of 15 packs, and would like you to cover all of the shipping fee to and from.
In case you cannot issue a refund to my PayPal address, please note that I would try to solve the issue by consulting to eBay and PayPal.
In case you cannot issue a refund to my PayPal address, please note that I would try to solve the issue by consulting to eBay and PayPal.
Rating
48
Translation / English
- Posted at 24 Jul 2016 at 21:18
Of course, I do not mind if you change the item. If so, I would like you to change all of the 15 packs with the both-way shipment charge.
If you refund the payment to my PayPal address, I am going to ask eBay and PayPal to settle this matter.
If you refund the payment to my PayPal address, I am going to ask eBay and PayPal to settle this matter.
★★★★☆ 4.0/1
