私達は御社の商品を顧客に強く勧めている。
しかし、そちらの出荷が滞っているため、注文してくれた顧客を待たせてしまい、キャンセルとなることもある。
顧客を納得させるため、発送遅延の理由を教えて下さい。
そして私達が注文している商品の出荷予定日を教えて下さい。
まとめて大量に注文した商品と、こまめに注文した商品を一緒に送って下さい。
商品ページが消えている
御社のサイトから下記の商品を注文しようとしたが、商品ページ自体がなくなっており注文出来なかった。
注文を確定させたい場合、どうすれば良い？
Rating
52
Translation / English
- Posted at 29 Jun 2016 at 16:44
We have strongly recommended your products to our customer. But your shipment is behind schedule so customers have to wait and sometimes it could be cancelled. I would like to convince the customers so would you give me the reason for delays? And I would like to know the estimated time for shipping of current orders.
I have ordered one large number of products and some of the product separately but would you send them all together ?
The product page is gone. I tried ordering this product below but now I can't find page itself. If I still like to place the order, what should I do?
I have ordered one large number of products and some of the product separately but would you send them all together ?
The product page is gone. I tried ordering this product below but now I can't find page itself. If I still like to place the order, what should I do?
★★★★★ 5.0/1
Rating
50
Translation / English
- Posted at 29 Jun 2016 at 16:13
We are recommending your item to customers strongly.
However, as your shipment is behind schedule, the customers who ordered have to wait and sometimes they cancel order.
In order to satisfy the customers, would you tell us reason of your delay of the shipment?
Please also tell us expected day when you send the item we are ordering?
Please send the items we ordered by lump sum and the ones we ordered by each.
The page of the item has been deleted.
I tried to order the item below from the website of your company.
But as the page of the item has been deleted, I could not order.
What should I do to confirm the order?
However, as your shipment is behind schedule, the customers who ordered have to wait and sometimes they cancel order.
In order to satisfy the customers, would you tell us reason of your delay of the shipment?
Please also tell us expected day when you send the item we are ordering?
Please send the items we ordered by lump sum and the ones we ordered by each.
The page of the item has been deleted.
I tried to order the item below from the website of your company.
But as the page of the item has been deleted, I could not order.
What should I do to confirm the order?
★★★★★ 5.0/1
Rating
52
Translation / English
- Posted at 29 Jun 2016 at 16:13
We strongly recommend your item to our customers.
However, since shipment at your side is on delayed, we have to keep our customers waiting for their order and they may cancel their order.
Please let us know the reason of delayed shipment so we can convince our customers.
Also, please let us know the scheduled shipping date of our order.
Please send items we ordered in bulk and items we ordered in small quantity altogether.
Item page is deleted.
We tried to order the following items on your website, but item page did not exist and we could not order.
If we'd like to finalize our order, what should we do?
However, since shipment at your side is on delayed, we have to keep our customers waiting for their order and they may cancel their order.
Please let us know the reason of delayed shipment so we can convince our customers.
Also, please let us know the scheduled shipping date of our order.
Please send items we ordered in bulk and items we ordered in small quantity altogether.
Item page is deleted.
We tried to order the following items on your website, but item page did not exist and we could not order.
If we'd like to finalize our order, what should we do?
