AtoZについてです。
私はバイヤーに商品を再発送することを伝えて謝罪しました。
その後バイヤーと交渉してAtoZ取り下げてもらったはずです。
にも関わらず自動的に返金されてODRも悪化しています。
これはおかしいのではないですか？
至急確認下さい。
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
59
Translation / English
- Posted at 08 Jun 2016 at 09:00
It is about A to Z.
I apologized to the buyer by telling him that I would dispatch the product again.
Then I negotiated with him and he canceled A to Z.
But the refund has been made automatically and the ODR is getting worse.
Is it not strange?
Please confirm it soon.
I apologized to the buyer by telling him that I would dispatch the product again.
Then I negotiated with him and he canceled A to Z.
But the refund has been made automatically and the ODR is getting worse.
Is it not strange?
Please confirm it soon.
Rating
44
Translation / English
- Posted at 08 Jun 2016 at 09:00
Regarding AtoZ.
I apologized the buyer, and let him know that I was going to resend the item to him.
And, after that, I believe he had withdrew the AtoZ after negotiation with him.
In spite of that, the refund was done automatically, and ODR gets worse.
I believe something is wrong.
Please confirm it immediately.
I apologized the buyer, and let him know that I was going to resend the item to him.
And, after that, I believe he had withdrew the AtoZ after negotiation with him.
In spite of that, the refund was done automatically, and ODR gets worse.
I believe something is wrong.
Please confirm it immediately.
Rating
51
Translation / English
- Posted at 08 Jun 2016 at 09:01
This is to ask you about AtoZ.
I apologized to the buyer with telling of reshipping the product.
Then, the buyer would cancel AtoZ after I negotiated with him.
But, the cost was automatically refund so ODR are getting worse.
Is this not appropriate deal?
Please confirm as soon as possible.
I apologized to the buyer with telling of reshipping the product.
Then, the buyer would cancel AtoZ after I negotiated with him.
But, the cost was automatically refund so ODR are getting worse.
Is this not appropriate deal?
Please confirm as soon as possible.
Rating
52
Translation / English
- Posted at 08 Jun 2016 at 09:01
This is about AtoZ.
I informed the buyer about resend of item and apologized.
After negotiation with the buyer, AtoZ should have been withdrawn.
Despite of that, refund was made automatically and ODR was deteriorated.
Isn't this strange?
Please check urgently.
I informed the buyer about resend of item and apologized.
After negotiation with the buyer, AtoZ should have been withdrawn.
Despite of that, refund was made automatically and ODR was deteriorated.
Isn't this strange?
Please check urgently.
Rating
50
Translation / English
- Posted at 08 Jun 2016 at 09:00
About AtoZ.
I apologized buyer and told him resend the product.
Later I negotiated with buyer and I was sure to cancel AtoZ.
In spite of that, automatically refund is done and ODR is getting worse.
It is not correct, no?
Please confirm it soon.
I apologized buyer and told him resend the product.
Later I negotiated with buyer and I was sure to cancel AtoZ.
In spite of that, automatically refund is done and ODR is getting worse.
It is not correct, no?
Please confirm it soon.
