ご連絡いただきありがとうございます。
頂いたキャンセルのリクエストについて回答させていただきます。
こちらのベースは間違いなくFender社の純正のベースです。 私がこのベースを仕入れたところは、Fender社から正規取扱店として認可を受けているところであり、間違いありません。また、Fender社の保証書をケース外部のポケット内部に同封していますので、ご確認ください。その保証書は正規品であるものを保証するものとなります。
また、写真でいただいた箇所ですが、保管や輸送により
Below is my answer about the cancel request you submitted.
This bass is, without a doubt, an original Fender bass. The place where I purchased it is certified as an official Fender dealer, so there is no doubt. Also, I have sent the warranty, issued by Fender, in the pocket of the external part the case, so please have a look. That warranty certifies that this is an original product.
Also, about the portion you took a picture of, is likely to have been caused in the production process, not during by storage or transportation.
I would like to respond to your request for cancellation.
This bass is definitely an original Fender bass. I have acquired this bass from an authorized dealer of Fender, and I am very sure (of its authenticity).
Also, I have included the warranty card by Fender in the pocket outside the case, so please have a look. The warranty card verifies that it is an authentic item.
As for the point you raised by a picture, I believe it was not caused during our warehousing or transportation....
生じたものではなく、生産時からのものであると考えられます。製品に問題ないことは仕入先で確認しております。
最後にケースに関してですが、お送りしたベースのケースが、間違いなく、この商品のFender社の正規のケースとなります。お客様がおっしゃられているのは、恐らく別売りとなるギグバッグのことだと思います。しかし、私はその別注のギグバッグが付属するとは販売ページで記載していません。
以上の理由により、申し訳ありませんが、返金には応じられません。
よろしくお願いいたします。
Finally, about the case, this is definitely the original Fender case of the product. What you mentioned is probably the gig bag, which is sold separately. But I have not written in my sales page that that gig bag would be sent as an accessory.
So, I am sorry, but for the reasons above, I cannot issue you a refund.
Thank you for your understanding.
Lastly, for the case, we are sure that we sent you the original case by Fender for this product. I think you might be mistaken with the gig bag, which is sold separately. I did not mention on my sales website that the gig bag is included in this deal.
For the above reasons, I am sorry to let you know that I cannot entertain your cancellation request.
Thanks for your understanding.