[Translation from Japanese to English ] I checked the video of repair procedure. I need to insert not only one sprin...

This requests contains 240 characters and is related to the following tags: "Business" "e-mail" . It has been translated 2 times by the following translators : ( gabrielueda , shimauma , kohashi ) and was completed in 0 hours 19 minutes .

Requested by mirakoma at 24 Sep 2015 at 20:00 1434 views
Time left: Finished

修理手順のビデオを確認しました。
バネは片方だけではなく、両方とも入れますよね?
今後のための予備の分も含め、バネを10個送って下さい。
もしも不具合が改善しない場合は必要なパーツを無料で送ってくれますよね?
今回は当社在庫としてE1-100cm とE1-150cmを1台ずつ注文します。
インボイスを下さい。直ぐに支払います。
早急に発送手配をお願いします。
 

バネを入れたが不具合が改善されませんでした。
RailとSliderを送って下さい。
コントローラーの不具合という可能性はありますか?






gabrielueda
Rating 60
Translation / English
- Posted at 24 Sep 2015 at 20:05
I checked the video of repair procedure.
I need to insert not only one spring, but both, correct?
I want to have some spare parts too, so please send me 10 units of spring.
If the problem is not solved, you can send me some parts free of charge, right?
This time I'm ordering one unit of E1-100cm and E1-150cm each, for our company inventory.
Please send me the invoice; I'll pay it right away.
And please prepare the shipping as soon as possible.

I inserted the spring, but the problem was not solved.
Please send me a rail and slider.
Is it possible to be a problem with the controller?
shimauma
Rating 53
Translation / English
- Posted at 24 Sep 2015 at 20:19
We watched the video for repairing procedure.
Do you need to put a spring into not only one side, but both sides?
We would like you to send me 10pcs of spring. We would like to keep some of them as spare parts.
If we still have the same trouble after this repair, would you please send us the necessary parts for free?
This time, we would like to order each 1 unit of E1-100cm and E1-150cm as our inventory.
Please issue an invoice so that we can immediately make payment.
We would appreciate it if you could send them to us as soon as possible.

We still have the same trouble after using the spring.
Please send us a rail and a slider.
Is it possible that the trouble is caused by a defect of the controller?

kohashi
Rating 52
Translation / English
- Posted at 24 Sep 2015 at 20:26
I have reviewed the video showing the steps for repairing.
Do you put the spring not only on one side but on both sides, don't you?
Please send me 10 springs for my future use including those for extra backups.
You will be sending me necessary parts while the defects is still seen, won't you?
I would like to place an order for one unit each of E1-100cm and E1-150cm this time for us to keep our stocks.
Please send me an invoice. I will pay to you immediately after receiving it.
Please send it to me as soon as possible.

I installed the springs but situation did not improve.
Please send me the rail and the slider.
Do you think it is possibly due to some defects in the controller?

Client

Additional info

電動スライダードリーという商品の修理手順等の確認メールです。 

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