[Translation from Japanese to English ] I am contacting you regarding the Order No. ○○. I have noticed that there ...

Original Text / Japanese

注文番号○○の件です。

こちらの商品、タイヤが破損しています。
返品します。

日本からの返送の送料もかかります。
この破損は、御社でしっかり検品していればわかる破損です。
領収書も荷物に入れますので、日本からの送料は全額払い戻していただきたい。

よろしくお願いします。

Translation / English

I am contacting you regarding the Order No. ○○.

I have noticed that there are significant damages to the tires.
I will have to return the merchandise.

The charge for return shipment from Japan is fairly significant.
The said damages are something you should have realized if you have had a proper quality check.
I would like the entire amount including the charge for return shipment refunded.

Thank you in advance for your responsible action.

[deleted user]- almost 13 years ago
評価ありがとうございます。

Translation / English

I'd like to write about the order number ○○.

I found this item had broken tires.
I return this.

I am charged a shipping fee from Japan for returning.
I think you should have been aware of this damage if you'd checked it carefully.
I'll put the receipt within the package, and I'd like you to refund all of the shipping fee from Japan.

Thank you.

Translation / English

Concerning the order number ○○, the tyre of the item is damaged. I am sending back the item. This results in shipping charge to you from Japan. You could have detected this flaw with proper inspection. Therefore, I will be including the receipt of shipping charge from Japan, for which I ask you for a full refund. I would appreciate your prompt attention to this matter.