ebayに出品されている画像も拝見させていただきました
発送前にチェックした時になかった傷が入ってますね
外箱やハードケースには傷がなかったということで詳細は不明ですが、一旦お近くの郵便局でダメージレポートを出していただくことは可能でしょうか?
もしかしたら保険が降りるかもしれませんのでお手数ですがご確認いただければと思います
この度はお買い上げいただきありがとうございます
発送に時間がかかり大変申し訳ありません
本日お手配させていただきますのでもう少しお待ちください
The item has scratches that were not found at the time of the pre-shipping check.
We don’t know the details, as the outer box and hard case were not damaged. Is it possible for you to submit a damage report to the nearest post office?
We may get the item covered by insurance, so I would appreciate it if you could look into it.
Thank you for your recent purchase.
We apologize for the delay in shipping.
Please wait a little while longer as we will arrange shipping today.
There is a flaw which there wasn't in checking before shipping.
There was no flaw on the outer case and the hard case, so I don't know about the detail, but could you submit a damage report to a post office near you?
Insurance may pay, so I'm sorry to bother you, but I hope that you would check.
Thank you for your purchase.
I'm very sorry that it takes more time to ship.
I'm going to arrange today, so please wait for a while.
I see scratch which was not when I checked it before shipping.
Since according to you, there were no damages found on outer box or its hard-case, so details are unsure, would you possibly submit a damage report in your closest post office?
I'd be appreciate if you could check, because an insurance may be going to be applied.
Thank you for your purchase this time.
We are very sorry to have taken time to ship.
Please wait a moment, we'll arrange to ship today.
There is a scar which did not exist when I checked before shipment.
I am told that there was no damage on the outer carton nor the hard case, so the details of the incidence is not known. For the moment, can you shoot up a damage report at your local post office?
Please also check with the insurance company as they may cover the loss.
Thank you very much for your purchase.
I am sorry for the delay in shipment.
I will have this arranged today, so please wait a while longer.
There is a flaw which was not there when it was checked before shipping.
Although the detail is not clear as there was no damage on the outer carton or the hard case,
is it possible to have a damage report issued by the post office near you?
It may be covered by insurance. Please check.
Thank you for purchasing this time.
We apologize for slow shipping.
Please wait another while as we are arranging it today.