10日(火)に注文した商品は、発送してくれましたか？
いつもなら木曜日に、InvoiceとTracking Numberがメールで送られてくるのに、今週は送られてきていません。
発送が遅れているのでしょうか？
先日のお客さんから返品された商品ですが、私達が調べたところ、大きな汚れはなく、販売するのに問題がないと判断しました。そちらに返品せず、私達で販売をしますので、返金してもらう必要はありません。お気遣いありがとう。
3月はじめに在庫が入る予定だった商品は、すでに発送済みなのですか？
Rating
52
Translation / English
- Posted at 13 Mar 2015 at 18:09
Did you ship the product that I placed order in 10th(Tue) ?
Until now, invoice and tracking number are sent via E-mail every time on Thursday, however, they aren't sent in this week.
Have the shipment been delayed?
Regarding the product returned from the customer the other day, we determined that it has no problem to sell because it doesn't have any bit stains. Therefore, there is no need to refund because we won't return it to you and will sell in our side. Thanks for your concern.
Did you alreaday ship the product scheduled to be stocked in March?
yoko2525 likes this translation
Until now, invoice and tracking number are sent via E-mail every time on Thursday, however, they aren't sent in this week.
Have the shipment been delayed?
Regarding the product returned from the customer the other day, we determined that it has no problem to sell because it doesn't have any bit stains. Therefore, there is no need to refund because we won't return it to you and will sell in our side. Thanks for your concern.
Did you alreaday ship the product scheduled to be stocked in March?
Rating
52
Translation / English
- Posted at 13 Mar 2015 at 18:03
Have you delivered the product that we ordered on the 10th (Tuesday) of this month?
According to usual practices, we will have received invoice and tracking number via e-mail by Thursday, but we haven't received them this week.
Is the delivery delayed?
In terms of the product that customers returned a few days ago, we have checked it and found no stains, so there is no problem to sell it again. As we will sell it without returning the product to you, there is no need to refund as well. Thank you for taking care of this issue.
Have you finished delivering the products that are planned to have stock by the beginning of March?
According to usual practices, we will have received invoice and tracking number via e-mail by Thursday, but we haven't received them this week.
Is the delivery delayed?
In terms of the product that customers returned a few days ago, we have checked it and found no stains, so there is no problem to sell it again. As we will sell it without returning the product to you, there is no need to refund as well. Thank you for taking care of this issue.
Have you finished delivering the products that are planned to have stock by the beginning of March?
Rating
52
Translation / English
- Posted at 13 Mar 2015 at 18:14
Have you already sent the product purchased on 10th (Tue) ?
Usually we receive an invoice and a tracking number by e-mail. However, we haven't received it this week.
Regarding the product sent back from the customer, we checked the product. There is no big dirt and we judged it is no problem to sell.
We do send back the product to you, and we sell the product. Therefore there is no need for reimbursement. Thank you for your consideration.
Was the product which was supposed to be in stock at the beginning of March already sent?
Usually we receive an invoice and a tracking number by e-mail. However, we haven't received it this week.
Regarding the product sent back from the customer, we checked the product. There is no big dirt and we judged it is no problem to sell.
We do send back the product to you, and we sell the product. Therefore there is no need for reimbursement. Thank you for your consideration.
Was the product which was supposed to be in stock at the beginning of March already sent?
★★★★☆ 4.0/1
