[Translation from Japanese to English ] Thank you for your message. As the delivery is to Brazil, there is a strong ...

Original text

メッセージありがとうございます。
配送先がブラジルのため、紛失や時間が大いにかかります。

こちらで調査請求を出しますのでよろしくお願いします。

Translation / English

Thank you for your message.
As the delivery is to Brazil, there is a strong possibility of loss or taking excessive time to deliver.

I will launch an investigation of the claim from here, thank you.

Translation / English

Thank you for your message.
Since the shipping address is Brazil, we have to anticipate lost packages and longer delivery time.

We will request an investigation to locate it, thank you.