[Translation from Japanese to English ] Thank you for your message. Apologies for our belated reply. We are sorry...

Original text

メッセージありがとうございます。
連絡が遅れて申し訳ございません。

すいませんがこちらの商品、
おっくたものが返品されました。
つきましては全額返金させていただきますのでよろしくお願いします。

Translation / English

Thank you for your message.
Apologies for our belated reply.

We are sorry but the item we have shipped to you has been returned to us.
We will issue a full refund. Best regards.

Translation / English

Thank you for your message.
I apologize for my delayed response.

Unfortunately, this particular merchandise was sent back to the manufacturer.
To remedy the situation we will issue you a full refund.
Thank you for your understanding.

Translation / English

Thank you for your message.
I am sorry to be late in replying.

I must apologize, the item I sent
has been returned to me.
I will refund you your money. Thank you.

Translation / English

Thank you for your messsage.
I must apologize for our delaying reaching this message.

Regrettably, All items we had sent to you were returned to us.
Therefore, we will refund the full amount that you have paid.
Thank you.