貴方のお気遣いにとても感謝しています。
しかし、私の説明が不足していたので貴方は、誤解しております。
今回、売り切れて在庫が無くなった分は、御社から6月15日ごろに注文した物です。
また、プレゼント目的でご購入されるお客様も多くパッケージ無しでは、販売できない状態でした。
在庫切れの為、EMS対応の業者に汎用のパッケージのみを緊急で用意して対応しました。
御社の製品は、品質や対応も良いのでとても感謝しております。
次回は、やはりパッケージ付きの物を御社から購入したいと考えております。
Rating
52
Translation / English
- Posted at 21 Nov 2013 at 22:46
I really appreciate your kind attention.
However, due to my insufficient explanation, you misunderstood it.
The one sold out this time is the one I ordered to you around June 15th.
Also, many customers purchase it as a paresent, so I was not able to sell it without package.
Since the stock ran out, I urgently managed to get all-purpose packages for the dealers who arrange EMS.
I really appreciate your high quality product and your excellent service.
Next time I'd like to buy the one with package from your company.
starcreative likes this translation
However, due to my insufficient explanation, you misunderstood it.
The one sold out this time is the one I ordered to you around June 15th.
Also, many customers purchase it as a paresent, so I was not able to sell it without package.
Since the stock ran out, I urgently managed to get all-purpose packages for the dealers who arrange EMS.
I really appreciate your high quality product and your excellent service.
Next time I'd like to buy the one with package from your company.
Rating
66
Translation / English
- Posted at 21 Nov 2013 at 23:12
Thank you for your consideration.
But I think I didn't explain well, because you misunderstood me.
The product that is out of stock is from the order I have made around June 15th.
Also, as many of the customers buy this as a gift, I couldn't sell them without their packages.
As they were out of stock, I dealt with this by ordering standard EMS packages.
I am grateful that you provide high-quality products and services.Next time, I would like to purchase products with packages.
starcreative likes this translation
But I think I didn't explain well, because you misunderstood me.
The product that is out of stock is from the order I have made around June 15th.
Also, as many of the customers buy this as a gift, I couldn't sell them without their packages.
As they were out of stock, I dealt with this by ordering standard EMS packages.
I am grateful that you provide high-quality products and services.Next time, I would like to purchase products with packages.
Rating
52
Translation / English
- Posted at 21 Nov 2013 at 23:09
I appreciate your consideration.
But you are misunderstanding due to insufficiency for my explanation.
The items which I had ordered from your company on 15 June were sold out to be not in stock this time.
And we can't sell them without the packages because there were many customers who want to purchase them as presents.
We prepared only all-purpose packages in a hurry and dealt with traders regarding concerned with EMS because there was no stock.
I sincerely appreciate you because the quality and response of your company's items are so great.
I think that I want to purchase items with packages next time.
starcreative likes this translation
But you are misunderstanding due to insufficiency for my explanation.
The items which I had ordered from your company on 15 June were sold out to be not in stock this time.
And we can't sell them without the packages because there were many customers who want to purchase them as presents.
We prepared only all-purpose packages in a hurry and dealt with traders regarding concerned with EMS because there was no stock.
I sincerely appreciate you because the quality and response of your company's items are so great.
I think that I want to purchase items with packages next time.
