ＵＫ
届いた商品がこわれていたとのことで全額返金しました。
私は配送業者へ損害賠償の手続きをするためにバイヤーが
配送業者へ『届いた商品が壊れていた』と連絡する必要があります。
しかし、バイヤーと連絡がとれない為困っています。
壊れて商品もバイヤーが所持したままです。
バイヤーへ連絡がとりたいのでご協力お願いします。
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
44
Translation / English
- Posted at 30 Jul 2013 at 22:08
UK
I issued a full refund as the product arrived damaged.
The buyer has to inform the carrier of the damage in order to complete the compensation procedure.
However, I am having trouble getting in touch with the buyer.
The buyer still has the damaged product.
Please help me get in touch with the buyer.
okotay16 likes this translation
I issued a full refund as the product arrived damaged.
The buyer has to inform the carrier of the damage in order to complete the compensation procedure.
However, I am having trouble getting in touch with the buyer.
The buyer still has the damaged product.
Please help me get in touch with the buyer.
Rating
50
Translation / English
- Posted at 30 Jul 2013 at 22:09
The U.K.
I paid back all the amount of the item charge because it was said broken.
As I have to ask the compensation for the damage to the freight forwarder, I need the buyer’s prof that the item had been broken.
However, I cannot contact with the buyer. The buyer still keep the broken item.
I want to contact with the buyer.
Please help me to contact with the buyer.
I paid back all the amount of the item charge because it was said broken.
As I have to ask the compensation for the damage to the freight forwarder, I need the buyer’s prof that the item had been broken.
However, I cannot contact with the buyer. The buyer still keep the broken item.
I want to contact with the buyer.
Please help me to contact with the buyer.
Rating
53
Translation / English
- Posted at 30 Jul 2013 at 22:00
UK
Since the product arrived broken I repaid the full amount.
Since I want to file for damages from the delivery company, the buyer has to write him a message like "The article arrived here broken" .
But it is problematic since I can't get an answer from the buyer.
The buyer also is in possession of the broken product.
Since I want to send a message to the buyer, please support me.
Since the product arrived broken I repaid the full amount.
Since I want to file for damages from the delivery company, the buyer has to write him a message like "The article arrived here broken" .
But it is problematic since I can't get an answer from the buyer.
The buyer also is in possession of the broken product.
Since I want to send a message to the buyer, please support me.
