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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] UK I issued a full refund as the product arrived damaged. The buyer has to ...

Original Texts
ＵＫ
届いた商品がこわれていたとのことで全額返金しました。
私は配送業者へ損害賠償の手続きをするためにバイヤーが
配送業者へ『届いた商品が壊れていた』と連絡する必要があります。
しかし、バイヤーと連絡がとれない為困っています。
壊れて商品もバイヤーが所持したままです。
バイヤーへ連絡がとりたいのでご協力お願いします。
mellowgerman
Translated by mellowgerman
UK
Since the product arrived broken I repaid the full amount.
Since I want to file for damages from the delivery company, the buyer has to write him a message like "The article arrived here broken" .
But it is problematic since I can't get an answer from the buyer.
The buyer also is in possession of the broken product.
Since I want to send a message to the buyer, please support me.

Result of Translation in Conyac

Number of Characters of Requests:
153letters
Translation Language
Japanese → English
Translation Fee
$13.77
Translation Time
15 minutes
Freelancer
mellowgerman mellowgerman
Standard
I have been translating Video Games, Business Documents, Websites and much mo...

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mellowgerman's Public Translations

Thank you for re-examining our company's offer.
Should I wait for a message from ○○?
Or should I contact ○○ myself?

I checked the invoice and the total sum hasn't been reduced by 25%.
Since it is an order above $2500, there should be a 25% discount.
Therefore, the total sum is $1,883.25.
I wrote the mail conversation I had with ○○ at the end of last year below, so please have a look.

Since it is an order of $3000, I will send over the order form once again.
Please wait for a bit.
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I tried to withdraw ＄300,000 the other day and it was processed, but my withdrawal options still say i-Banq selection not possible.
I would like you to take care of this, how long will it take?

I want to request for ＄50,000 to be transferred to i-BANQ with my withdrawal, if possible.

Thank you very much.
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