Conyac で依頼された翻訳結果を公開

I have received the previously unrefunded amount for the「Patagonia Rain Shadow Jacket　SKU: #7591011　Color: Fennel　size: LG」. Thank you very much for your polite and prompt response.
However, I have found another problem. On the「Patagonia Nano Storm™ Jacket　SKU: #7641397　Color: Peat Brown size: MD」, the tag showing that it is a new item is missing.

Furthermore, there was an empty packet of sweets in the left pocket. There was even a gum wrapper in the chest pocket! This item is obviously not a new item but a second-hand one. If you need proof, I can send you the pictures. Does your shop deal in second-hand items?
I have purchased many items from you in the past, but this is the first time that such an incident has happened. It's a pity as I'd always been satisfied with your service. I look forward to your reply.