Please accept our sincere apologies. As you say you received the wrong item, could you please send us photos so that we could confirm it? Thank you in advance for your attention.
I'm sorry from bottom of the heart. You said that wrong items arrived. I would like to confirm them. So, Could you show me picture? I'm sorry for inconvenience.
I am very sorry for the inconvenience. You got the wrong item,would you provide us a picture or anything that we can check it out? I'm sorry again for the inconvenience. Thank you.