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Tearz (tearz) Translations

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Over 10 years ago Female
Japan
English (Native) Japanese French Spanish(Latin America)
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A listing of the public translations that were written by this user. This listing does not include the requests that have yet to be completed.
tearz English → Japanese
Original Text

Sorry it's taken so long to respond. I went back to the post office this past Friday and they were being a real pain. They said there was nothing they could do and that you're supposed to go to your post office. I told them you asked me to file a claim with my post office and then fax the information to you. I even showed them where it said on the website to bring damaged merchandise and all information I had with me. I even asked them why does it say on the website to come to the post office. They didn't have a good answer for me. They just gave me a phone number to call. I've tried calling but no one gets back with me. I'll let you know when something new happens.

Translation

ご連絡に手間取り申し訳ございません。郵便局に先週再び足を運んだのですが、本当に困りました。
彼らの話によれば、他に彼らの方で何かできる術はなく、お客様がご自身で郵便局に行っていただくべきとのこと。お客様よりご依頼を受けてクレーム処理に郵便局に来た旨説明した後、お客様にその情報をFAXでご連絡差し上げたのです。破損した商品の記述があるそのウェブサイトの情報と私が把握する全ての情報も彼らに伝えました。何故わざわざ郵便局まで足を運ぶようにそのウェブサイトで言っているのかという理由についても質問しました。結局彼らからはまともな回答を得ることができませんでした。ここに連絡するようにと連絡先の電話番号をくれただけでした。その番号に電話しましたが、全く返事がありません。また進捗がございましたら連絡差し上げます。