Misako Suzuki (msuzuki) — Written Reviews

original
Thank you for contacting us.
We are sorry that you did not like the item.
We had not found a problem when we checked it.
If you request the refunding and returning the item, we will accept them.
We hate to ask, but could you please return the item to the following address?
Then we will refund it via Paypal after we receive the item.
We are looking forward to your decision whether you select refunding or not.

corrected
Thank you for contacting us.
We are sorry that you did not like the item.
We had not found a problem when we checked it.
We would accept it If you would like to return the item and request the refund.
Could you please return the item to the following address?
Then we will issue the refund via Paypal after we receive the item.
Please let us know if you prefer returning the item. ↵
We are looking forward to hearing from you.

original
Thank you for your support.
Would you please wait for 4 more days?

We deeply apologize for the inconvenience that has been caused to you for this matter.

Due to our mistake, we are sorry to make ○ and ■ feel worried and uncomfortable.

As we support international transactions, we shall make sure to complete our through support till the shipment is completed in order for regaining your trust.

Thank you and kind regards,

corrected
Thank you for your support.
Would you please wait for 4 more days?

We deeply apologize for the inconvenience that has been caused to you for this matter.

Due to our mistake, we are sorry to make ○ and ■ feel worried and uncomfortable.

As we support international transactions, we shall make sure to complete our thorough support till the shipment is completed in order for regaining your trust.

Thank you and kind regards,

original
Thank you for buying from my shop.
The product you ordered is in so high demand that the shipment is behind the schedule.
I'm so sorry for it. Expected shipment date is around October 23.
The product will be shipped via SAL with tracking service.
Please wait for a while.
I'm very glad I got to know you through ebay.
We will sincerely serve you until you receive the product.
Should you have any question or request, please do not hesitate to contact us any time.

corrected
Thank you for shopping at my shop.
The product you ordered is in so high demand that the shipment is behind the schedule.
I apologize for the delay. Expected shipment date is around October 23.
The product will be shipped via SAL with tracking service.
Please wait for a while.
I'm very glad I got to know you through ebay.
I'll take care of the transaction till it's complete.
Please do not hesitate to contact me any time with any questions or concerns.

original
There was nothing we could do even we tried to send our product to you.
We advised Amazon that a system error won't happen again.

You gave one star review to our store.
It was not our mistake that we couldn't sell our product because of the system error of Amazon.
Could you kindly delete your review?↵
We would greatly appreciate it.

Please do not hesitate to contact me if you have any further questions.

corrected
We did out best to send you our product, but there was nothing we could do due to the system error on Amazon.
We warned them that this should not happen again.

You gave one star review to our store.
It was not our fault but the system error of Amazon.
We would greatly appreciate it If you could kindly reconsider your review.

Please do not hesitate to contact me if you have any further questions.