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  4. Hello ○○. When I purchased this item...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to Native English ] Hello ○○. When I purchased this item I didn't use my account, but instead ma...

Original Texts
こんにちは○○さん
この商品を購入したとき私はアカウントを作らずゲストとして入店しました。
ですので返送先を教えていただければ、そちらに返送いたします。
ご対応のほどよろしくお願いいたします。

本日荷物を発送いたしました。
受け取りになられましたら、返金のほどよろしくお願いいたします。

返信ありがとうございます
○○はひと月に平均１０個は売れていますので最初１０個の購入を考えています。その後も継続的に購入していければとも思っております。
良いお返事をお待ちしております。
cuavsfan
Translated by cuavsfan
Hello ○○.
When I purchased this item I didn't use my account, but instead made the purchase as a guest.
If you could please tell me the return address, I will return it.
Thank you very much for your help with this.

Today I shipped the item.
When you receive it please refund my payment.

Thank you for your response.
On average 10 ○○ are sold per moth, so I think ten is good for the first purchase. After that I hope the purchases continue.
I look forward to your reply.

Result of Translation in Conyac

Number of Characters of Requests:
229letters
Translation Language
Japanese → English
Translation Fee
$20.61
Translation Time
about 2 hours
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

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Japanese → English
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Introducing ●●. Around a ● minute walk from the station. ●● is a town visited by many foreign tourists. It has great weather. With beautiful cherry blossoms. It has beautiful scenery at night. It's a popular date spot for couples. There is the remains of an old road used by old-day locomotives on the pathway. With amazing scenery, it is often used in drama filming. Go in...
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Thank you for your reply. I am sorry for not being able to explain well. As you say, although A was sent to England, is it possible all the items in the future being sent to Japan?
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English