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  4. That is great! I used to live in Kyo...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] That is great! I used to live in Kyoto. I think that of all the many types ...

Original Texts
それは素晴らしい！私は以前、京都に住んでいました。やはり数ある日本の緑茶の中でも、「京都宇治茶」が私は1番のお勧めです。必ず娘さんにも喜んでいただけると思います。今回はアメリカで、日本茶用の急須が無くても手軽にお茶を楽しめる使い捨てティーバック90枚を特別に無料でお付けします。
1月8日が娘様のお誕生日という事ですので、配達が早く追跡も出来るEMSでの発送を強くお勧めします。今回はEMSの送料も含み合計でUS＄39.9でリストアップしております。是非、ご検討ください！
cuavsfan
Translated by cuavsfan
That is great! I used to live in Kyoto. I think that of all the many types of green tea in Japan "Kyoto Uji Tea" is the best. I'm sure your daughter will love it too. So that you can enjoy the tea in America even if you don't have a teapot I have included 90 one time use tea bags as a special gift at no charge.
Because your daughter's birthday is on January 8th, I strongly recommend shipping via EMS because it is quick and and has a tracking number. I have compiled your order with EMS and the total comes to $39.90. Please take a look at it!

Result of Translation in Conyac

Number of Characters of Requests:
235letters
Translation Language
Japanese → English
Translation Fee
$21.15
Translation Time
30 minutes
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

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cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English