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  4. I am very sorry to hear that you rece...

Translation Results Requested Through Conyac Made Public

[Translation from English to Japanese ] I am very sorry to hear that you received merchandise in that condition. Whil...

Original Texts
I am very sorry to hear that you received merchandise in that condition. While we do our best to ensure that all merchandise is in perfect condition, there is an occasional oversight on our part. At this time, I have made a note onto the account to have the item examined once it arrives at our facility and we can then make the appropriate notes to send an exchange for you and issue a reimbursement for your return shipping cost. Please contact us should you have any further questions or concerns as we are more than happy to help. Thank you for your understanding and we hope you have a great day!
harmonize
Translated by harmonize
商品がそのような状態で届いてしまって、申し訳有りません。全ての製品が完璧な状態でお届け出来るように最前を尽くしておりますが、こちらで偶発的な見落としがありました。今回、製品が私どもの工場に届き次第確認をする様、アカウント情報に記録しました。そうすることで、配送料と、代金返還の記録も適切に行えます。ご質問、気になる点がありましたらご連絡をください。お客様のトラブル解決の一助とならせて頂きたいと存じます。ご理解、ご協力の程宜しくお願いいたします。

Result of Translation in Conyac

Number of Characters of Requests:
603letters
Translation Language
English → Japanese
Translation Fee
$13.575
Translation Time
about 1 hour
Freelancer
harmonize harmonize
Starter
国際貨物船会社での９年間、日常業務の９０％を英語で行っておりました。ですから、貿易関連の専門用語には慣れております。翻訳そのものの経験は少ないですが、日々...

Other Translations From English To Japanese Are Made Public

As previously discussed, your orders now need to come to myself here at EE. Mei in the US has sent over your e-mails and your order to myself. Because this went to the wrong place, the order has not yet been processed. I will place the order for you now and let you know if everything is available. However, at this time, our warehouse is now closed so this will be prepared and sent out to you i...
English → Japanese
And I hear that you are going to change the food additive supplier. As we inform to the government the food additive with name and label. You can change the label but you can not change the name. I think you have to rethink about that.
English → Japanese
I’ve managed to talk to the factory and he advises that the padding’s do have slight variations in thickness of approximately 5% so he will try his best to keep your padding at the desired thickness.
English → Japanese
Thank you for your message and interest in our products. We do support wholesale orders for some of our products (incl. Trekking poles), with MOQ 500 units per variation (color) and full pre-payment, on DDP Incoterms. Unfortunately we do not open wholesale accounts. Please advise your sales channels, we do not support retailing our products on Amazon. If the above terms look workable to you,...
English → Japanese

harmonize's Public Translations

あなたの二日配送の資格ステータスは変更されており、現在お客様は小売業者によって販売されるオーダーには二日配送を適用する事はできません。このステータスの変更は、FBAオーダーには適用されません。あなたには、再度資格を得られるように成績を改善する機会が与えられます。しかし、この配送オプションはAmazon.comであなたの、小売業者によって販売されるオーダーからは除外されます。ご自分の成績はSeller CentralでPremium Shipping Eligibility Toolで確認する事ができます。そのToolはアクセスされます。
English → Japanese
Please return the goods to Japan with tracking number and put a remark "Return Goods" on the bill, and we will refund you the 50%.

We are very sorry that you were not sutisfied with our product. But we accept the return at your request. Please note that the products we have sent you were the real ones and they were not broken as they were working normally. Therefore, please choose "Performance or quality not adequate" upon your return request.
Japanese → English
私は営業のサポートメンバーなのでシステムの最後を変更する権限がありません。しかし、システムについてご案内することはできます。私どもの支払いチームはしばしば、販売者の特別なリクエスト、即ち、支払いが次の回まで待たずにすぐになされるように、直ちに処理すると決定する事があります。

ですから、もしあなたが販売分の支払いの即時処理をご要望でしたら、payments-investigate@a.co.uk宛にすぐにemailを出す事をご提案いたします。私が代わりに書く事もできますが、販売者が直接書いたメールの方が優先されるのです。
English → Japanese
The exchange rate is important when you are involved in the international trading. So you are able to obtain the latest information if you have special service of the bank. The law and restrictions vary among the countries you want to trade with. You can obtain accurate advice and information from the bank about international trading.

You have to carry out many investigations and tests when you try to entry into the international market.
Japanese → English