私は２件のクレームを出しました。下記がAWB番号になります。9451703940・9452351926。まだ、何も解決していません。
日本語での問い合わせが可能と言って出来なかったり、荷物事故があってもそのままで、問い合わせしたら何の件かわからない・・おかしくありませんか？私は月に５回程度利用しています。お金も払っています。しっかり対応してください。当然の責任かと思います。しっかりとしたお返事お待ちしています。
Rating
57
Translation / English
- Posted at 06 Nov 2012 at 11:19
I have complained about 2 items. The followings are AWB numbers: 9451703940 and 9452351926. Nothing has been soluted yet.
You don't understand my complaint in Japanese although you said that it's possible. I got some troubles of the items and asked you about it and you don't understand what I was asking about... Don't you think it is strange? I order from you about 5 times a month and each time I pay for the items. Please deal with me with sure. You have a responsibility. I am looking for your reliable answer.
You don't understand my complaint in Japanese although you said that it's possible. I got some troubles of the items and asked you about it and you don't understand what I was asking about... Don't you think it is strange? I order from you about 5 times a month and each time I pay for the items. Please deal with me with sure. You have a responsibility. I am looking for your reliable answer.
★★★☆☆ 3.2/2
Rating
52
Translation / English
- Posted at 06 Nov 2012 at 11:28
I submitted 2 complaints. AWB numbers are are as follows: 9451703940・9452351926
Nothing has been solved yet.
You said you accept inquiries in Japanese which you actually can't, you don't take any actions for problems in shipping, then I contacted you and you didn't know what was going on.. something is wrong, don't you think? I place orders about 5 times per month. I make payments. Please do what you need to do. It's naturally your responsibility. I'll be waiting for your reasonable explanation.
Nothing has been solved yet.
You said you accept inquiries in Japanese which you actually can't, you don't take any actions for problems in shipping, then I contacted you and you didn't know what was going on.. something is wrong, don't you think? I place orders about 5 times per month. I make payments. Please do what you need to do. It's naturally your responsibility. I'll be waiting for your reasonable explanation.
★★★★☆ 4.0/1
