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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to Native English ] I will purchase all of the items you had on display. Can I pay via PayPal? ...

Original Texts
ご提示いただいた全ての商品を購入いたします。
PayPalでの決済でよろしいでしょうか？
ご請求いただければ、決済いたします。
よろしくお願いしたします。


cuavsfan
Translated by cuavsfan
I will purchase all of the items you had on display.
Can I pay via PayPal?
If you send me an invoice I will make the payment.
Thank you.

Result of Translation in Conyac

Number of Characters of Requests:
74letters
Translation Language
Japanese → English
Translation Fee
$6.66
Translation Time
about 5 hours
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

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I would like to ask about PACKAGE ID ○○. I could not find out which item which I ordered just arrived despite I investigated with the seller's name and the tracking number. Is the item which was delivered the one shwn in the picture attached? I am looking forward to your reply.
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I also thank you for your support over the past 10 years. Your products have made a huge difference in my life. I want to sell your product for as long as possible. The product is still selling well and Japanese customers are very satisfied. Even 10 years later, there is no other product on the market of such high quality. It makes me very sad to imagine this product disappearing from the...
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cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English