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[Translation from Japanese to English ] Hello, About the headphones I ordered the other day, the left one is bent. ...

Original Texts
こんにちは、
先日購入したヘッドフォンですが、右側の音がひずんでおります。
あきらかなに初期不良だと思います。
返金または返品してほしい。
商品を送りますので住所を教えてください。
よろしくお願いします。
cuavsfan
Translated by cuavsfan
Hello,
About the headphones I ordered the other day, the left one is bent.
It seems pretty clear that it is a lemon.
Please refund my money or send me a new one.
I will return the headphones, so please let me know where to send them.
Thank you.

Result of Translation in Conyac

Number of Characters of Requests:
97letters
Translation Language
Japanese → English
Translation Fee
$8.73
Translation Time
12 minutes
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

Where did you buy this? The logo is a little different from the one I have and the color of the tag is also different and it is a quite weird Chinese tag, The inner tag is aloso some strange Chinese tag. And the fabric is thinner than the actuall ○○. Futehermore, there are many differences in the details. I believe this is a fake. Can you please make a full refund?
Japanese → English
I have some questions about the quote you sent to me, so please let me confirm. Is the FOB price this time based on the assumption that the onboard work such as banning, rushing at Vietnam port is conducted by your company? Also, the unit price of the FOB this time is more expensive than CIF last time. Can you tell me why? And, we are planning EXW as well. So, please also tell me EXW price a...
Japanese → English
I am sorry, but I need a quote in "DAP Singapore" terms again. The delivery address is in the city of Singapore. If you can't quote without a specific shipping address, please let me know so. Then, I can confirm it.
Japanese → English
We are very grateful to have a new panel considered for our request. This said, we are currently only asking companies and researchers who are likely to realize our request. There is also the possibility that we will develop our own panel. I hope you understand.
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English