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  4. Hello, About the headphones I ordere...

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[Translation from Japanese to English ] Hello, About the headphones I ordered the other day, the left one is bent. ...

Original Texts
こんにちは、
先日購入したヘッドフォンですが、右側の音がひずんでおります。
あきらかなに初期不良だと思います。
返金または返品してほしい。
商品を送りますので住所を教えてください。
よろしくお願いします。
cuavsfan
Translated by cuavsfan
Hello,
About the headphones I ordered the other day, the left one is bent.
It seems pretty clear that it is a lemon.
Please refund my money or send me a new one.
I will return the headphones, so please let me know where to send them.
Thank you.

Result of Translation in Conyac

Number of Characters of Requests:
97letters
Translation Language
Japanese → English
Translation Fee
$8.73
Translation Time
12 minutes
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

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Japanese → English
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Thank you very much for your efforts regarding James. I may have forgotten to mention some items when I placed the order, so I apologize and would like to add four more points: 1) I would appreciate it if you could let me know when you start making James. 2) I would like to see a photo before you draw the hair. 3) After completion, I would like to see a photo of James without clothes. ...
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English