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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to Native English ] Hello. My name is □□ and I often make purchases at 〇〇.com. I found an ite...

Original Texts
はじめまして。
いつも〇〇.comで買い物をしている□□ともうします。

今回探している商品が有りましてメールさせていただきました。
その商品は『△△』です。

添付している写真のカラーの物を探しています。
在庫はもうありませんでしょうか？

もし有りましたら購入方法などご連絡いただければ、
非常にうれしく思います。

どうしても欲しい商品なので、よろしくお願いします。

池田
cuavsfan
Translated by cuavsfan
Hello.
My name is □□ and I often make purchases at 〇〇.com.

I found an item I was looking for and sent you an email.
That item is a "△△."

I am looking for one in the color of the attached photo.
Do you have any in stock?

If so, I would really appreciate it if you could let me know how I can order it.

I really want this item, so I greatly appreciate your help.

Iketa

Result of Translation in Conyac

Number of Characters of Requests:
176letters
Translation Language
Japanese → English
Translation Fee
$15.84
Translation Time
about 3 hours
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

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I received the item today. The delivered item has some blems that looks like grazing. (*Please refer to the attached image.) Also, this item doesn't have any security tags. I would like to exchange the item. I will return it, so please tell me how I should handle with this. As soon as you receive this item, please send me a new one. Just in case, I will report this to paypal. I am waitin...
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As I checked the invoice, the expenditure A on food and drink without receipts seems to be included in the amount of the invoice. Would you please revise the amount that deducted the expenditure A on food and drink?
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cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English