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  4. There are missing lithium ion batteri...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to Native English ] There are missing lithium ion batteries from the package delivered to Japan. ...

Original Texts
日本に転送し到着した荷物が足りません。それはリチウムイオンバッテリーです。"MYUS"（転送会社）に荷物が到着した時点では7個ありました。しかし、Commercial Invoiceには一個しか記載が無い。DHLで無くなったのではなく、明らかに”MYUS”で無くなったものと思われます。どうなっているのですか？すぐに返事がほしいです。

miffychan
Translated by miffychan
There are missing lithium ion batteries from the package delivered to Japan. When the package arrived at MYUS, there were 7 of them in the package. However, the commercial invoice only lists 1. They were not lost at DHL, so clearly, they must have been lost at MYUS. How should I proceed with this? I hope to get a response asap.

Result of Translation in Conyac

Number of Characters of Requests:
167letters
Translation Language
Japanese → English
Translation Fee
$15.03
Translation Time
about 7 hours
Freelancer
miffychan miffychan
Starter
英語と中国語が堪能であり、２０１０年に日本語能力試験N１に合格した。
２０１２年に日本語を上達させるために京都にある大学で一年間勉強した。
外国語とし...

Other Translations From Japanese To English Are Made Public

①【Important】 We changed the seat height (43.5cm) and height of armrest part (61cm) for this item from the time when you produced the sample. Please note it and produce it.
Japanese → English
Seems like some of the parts were missing, but that shouldn't be possible. What I sent to you was a brand new unused item, and of course, the box hasn't been opened as well. Could it be that during shipping it was stolen by the delivery company? I'm really sorry, but there's nothing I can do about this, I'm asking you to inquire the delivery company.
Japanese → English
I made an overseas money transfer last week. Have you received the money in your account yet? The above item cannot be listed for self-shipment as Ineligible for seller-fulfillment. I would like to restart the sale as a self-shipment. Could you tell me how I should do?
Japanese → English
We see a kind of white dirt on the right sleeve in this image. Could you send us other images focusing on this dirt?
Japanese → English

miffychan's Public Translations

On 17 January, I purchased 10 laser hair removal devices. However, one of them was defective. The wire mesh on the side of the device has come off. Also, when I switched on the device, it makes a "buuu" sound and the laser fails to work. (The other devices makes a normal "beep" sound.) I would like to request for an exchange or a refund for this device.
Japanese → English
An order has not arrived
Hello,
I received a bag on 11 December, but it was the red bag that I had ordered later.
The brown one that I had ordered earlier has not arrived.
There had been an incident when an order did not arrive. I'm worried that it has happened again, so I'm emailing you.
I will be moving on 20 December, so I would like to receive the bag soon as there is a possibility that I won't be able to receive it after that date.
Could you send it to me by express delivery?
I'll be waiting for your reply. Thank you.
Japanese → English
Hello!
My name is Saito Umasaki and I ordered 3 USMC PACK SYSTEM from you for $1,110 on 2 December!
2 of the 3 pieces I ordered arrived today!
There is still 1 piece that hasn't arrived. Were they split into 2 packages?
I had thought that all 3 of them would be sent in the same package.
I was worried since only 2 of them were in the package, so I decided to email you.
I will wait for the 3rd one to arrive, and will mail you if it doesn't reach me.
Also, I would like to buy more products from you so please let me know your website!
Japanese → English
What shipping method will be used? If it can be tracked, please send me the tracking number.
I will be moving on 20 December. I'm worried that it won't arrive at my current address (same as my credit card billing address) before the 20th. I will be changing my credit card billing address to the new one after the 20th.
If it can't arrive before the 20th even if it's shipped out now, can I request that it be shipped to my new address? If it's necessary, I can send you copies of my driver's license and my credit card.
Japanese → English