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[Translation from Japanese to English ] Seems like some of the parts were missing, but that shouldn't be possible. ...

Original Texts
商品の一部が不足していたそうですが、それは有り得ないことです。

あなたに発送した商品は新品未使用品であり、もちろん箱も開封しておりません。

おそらく、商品を運ぶ過程で配達業者などに盗まれたしまったのではないでしょうか?
申し訳ありませんが、私ではどうすることもできませんので、一度、配達業者などに調査してもらってください。
[deleted user]
Translated by [deleted user]
That couldn't be possible if a part has been missing out of the item.
The item I shipped is unused and completely new and it is unopened.
Perhaps, it might be stolen during the shipping.
We are afraid that we cannot handle this matter, so that could you for consulting the issue to the courier company?

Result of Translation in Conyac

Number of Characters of Requests:
158letters
Translation Language
Japanese → English
Translation Fee
$14.22
Translation Time
4 minutes