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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Hello. What is the status of my order? I am ready to pay at any time. Pl...

Original Texts
こんにちは。
頼んでいる商品はどうなりましたか？
いつでも支払いができる準備はできています。

ご連絡ください。
cuavsfan
Translated by cuavsfan
Hello.
What is the status of my order?
I am ready to pay at any time.

Please give me an update.

Result of Translation in Conyac

Number of Characters of Requests:
52letters
Translation Language
Japanese → English
Translation Fee
$4.68
Translation Time
21 minutes
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

I thought I made a mistake so I've already finished the refund process. The refund amount is $OO. I'd like you to refund this amount back. I want you to purchase the products of that amount from my shop and I won't ship the products you purchase. If you could do so, this problem would be solved. If you don't mind doing it, please purchase the products below.
Japanese → English
Thank you for giving me a 10% discount on the bergen backpack. If DD Complete Whoopie Suspension System can give me a 15% discount, I would like to order 30 of them. If there are 30, please let me know. Do you still have this item? Or is this still under production? If it is in stock, I would like to order it so please give me a price estimate. Did you already ship the XL Tree Hugger...
Japanese → English
I have forwarded an email from American Airlines to you. To recap – when I booked my ticket there were no vacant seats in business class, so O made a tentative reservation in economy class instead. I forwarded the booking confirmation received from American Airlines to you and asked PIA to confirm.
Japanese → English
Regarding your inquiry in the email below, we are preparing a statement of deposits and withdrawals from January to March to confirm the reason. It will take a few days to publish, but we hope you will be patient.
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English