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  4. I have not yet said that I will buy a...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to Native English ] I have not yet said that I will buy anything. Please clearly list out the ...

Original Texts
まだ買うとは言っていませんよ。

商品の内訳と送料、価格をしっかりと明記してください。

この請求は何ですか？

もう一度、お話を整理しますと、今回は

商品名：BAM 2002XLC
BAM 2002XLT
BAM 2002XLA

の購入を検討している段階です。

購入するのは一つだけです。

しっかりと質問に答えてください。
cuavsfan
Translated by cuavsfan
I have not yet said that I will buy anything.

Please clearly list out the description and price for the items.

Once again, to summarize what we talked about, this time I am looking into potentially buying from among the following items:
BAM 2002XLC
BAM 2002XLT
BAM 2002XLA

I will only be buying one item.

Please answer these questions clearly.

Result of Translation in Conyac

Number of Characters of Requests:
180letters
Translation Language
Japanese → English
Translation Fee
$16.2
Translation Time
about 12 hours
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

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Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English